Sterilization
Covid 19
Code of Conduct/Handbook
Front Office
What if?
100

Indicator that is ran on 1st Load of the morning in Autoclaves?

What is Biological Indicator

100

I have symptoms of Covid-19, what should I do?

What is contacting Supervisor and HR

100

A staff member has uncovered tattoos, and un-natural hair color and facial piercing.

What is Dress Code Violation.

100

Can you have/consume food/drinks in front office area?

What is NO food or drinks in front office area

Refer to: Cal Osha Sub Chapter 7 Section 3368

100

Keeping them closed and making sure they are moist

Wipes

200

When Biological indicator is ran how many hours does it sit in the incubator and when is it logged?

What is incubated 24 hours, and logged on Autoclave log of previous day. 

200

Done every morning during huddle.

What is Staff temperature checks

200

2 hours minimum before start time.

What is time frame for call offs.

200

Needs to be On during all office business hours.

What is Phones Lines

200

The 3 minute wet contact time (even with Cavi1/Optim1)?

What is the Policy for Environmental Surface Cleaning LLD Policy.

300

We run our instruments according to the guidelines of what instructions?

What is Manufacture's Instructions for Use. (MIFU)

300

Required to wear before entering all GVHC buildings.

What is Face mask Faceshield/Gogges

300

Staff member is  allowed 4 min window?

What is being Tardy.

300

This is updated when you create a new Slide Patient, updated or change PIW/Pt Reg forms.

What is Consent to Treat box.

300

Who do we contact for any type of leave of absence?

Who is Human Resources (HR leaves email)

400

Item that is required to transport all our instruments safely from Operatory room to Sterilization room.

What is Instrument (bucket) Container with locked lid.

400

How do we properly screen patients in office?

What is taking temperature on wrist or forehead with questionnaire. 

400

Can only be used during breaks, Lunch, and Supervisor approved emergencies.

What is Cell phone policy.

400

What paper work gets updated every 6 months?

What is Health History


400

When are we allowed to take a 30 min lunch?

What is Patient care approved 30 min

500

Sit time should be 3-5 min minimum and less than 2 hours. Immediately sprayed

What is Enzymatic spray process.

500

Covid-19 updates and CDC Guidelines for GVHC are sent by?

Who is Dr. Piernot.

500

Clocking out before your 5th hour when working the full day including travel times or clocking out before the 6th hr approved shift will help you avoid what?

What is Meal Penalty

500

What forms are updated yearly or with any changes?

What is Patient Information Worksheet, Registration form

500

This is done 1st thing in the morning for at least 2 mins and in between each patient.

What is purging the lines?

600

Key points to recall/re process pouches/cassettes coming out of the Autoclave. Name 2.

What are 

Wet pouches? 

Oil Stains? 

Torn? 

Water stains? 

Not properly sealed?



600

The most common way to spread Covid-19

What is droplets produced by sneezing and breathing at close proximity.

600

It is required of staff to request 14 days minimum for time off.

What is Approved time off Policy.

600

What forms do patients need once in a lifetime?

What is HIPPA consent, Dental Materials fact Sheet

600

When receiving boxes of supplies we sign received and send to? 

What is Shipping and Receiving and Accounts Payable?

-we need to put away immediately not leaving boxes on floor

700

How do we properly document days when no sterlization is done

What is 

-No sterilization done 

-no provider

-weekend 

-office closed

700

PSR's required PPE during covid?

What is:

Face Shield/Googles

N95

Level 3 masks

700

Calling in with out 14 day approval, not having CA sick, notifying supervisor 2 hrs minimum before shift and or Doctors Note causes?

What is unexcused absence.

700

What is expected for PSR to check before lunch, after and at end of day.

What is well-app notifications.

-closing the Channel after Reschedule messages, Cancelation and confirmatios.

700

Who is allowed to change the schedule?

Who is Patient Service Representative only per Director of Dental Operations.

800

PPE to be worn during sterilization process.

What is Disposable Gown and Utility gloves

800

Current count is over 3 million?

What are the # of Covid Cases in California.

800

What happens when you clock in/out your fellow staff members?

What is escalated Automatic Corrective Action and or Termination.

800

Make sure we are checking that the correct appointment is scheduled for patients, insurance is entered, and updated forms are needed for the next day.

What is Pre-Flow

800

Do we have a policy for allowing patient 15 minute late check in?

What is NO.

There is no written policy.