Access Partners
This Access Offer can only be utilized during specified hours and days when their personal customer service is closed.
JAWS/Vispero
If an Explorer doesn’t want to use a prepopulated offer, or the task doesn’t qualify, what should you do on the offer screen before ending the call or continuing the call without the offer?
Decline the Offer
This access offer is limited to one 30 minute call per day to assist Explorer’s in updating resumes, applying for work, etc.
Job Seeker
For Access Offers falling into this category, Explorers can only be used on tasks related to the Access Partner in person or online.
Retail/Shopping
When a call comes in with an Access Offer prepopulated, what two things should you do before accepting the offer?
Acknowledge the Offer, Verify the Task
This offer can be used when one of our current Explorers wants to showcase Aira to a friend, family member, or acquaintance.
Demo
This state offers Aira Access to those needing to navigate state-operated buildings, using state-operated digital services, and state-operated websites.
State of Colorado
Why must an Explorer hang up and call back if they want to begin using an Access Offer mid call after a different task was completed that would not apply?
The offer would apply to the entirety of the call.
This offer is available for all subscribers once every 12 hours, or non subscribers once every 48 hours, to be used for any task the Explorer requests.
Free Five Minutes