Rosie
What was Rosie’s Occupation?
A Waitress
He left school in this grade and went to work for this railroad company.
What is the ninth grade and the Pennsylvania Railroad?
This skill allows a worker like Rosie to remember which customers ordered which meals.
What is Memory?
This is the main type of intelligence Rose argues is often overlooked in blue-collar and service work.
What is practical or workplace intelligence?
Rosie says that this worker seeks leverage to work in tight quarters.
What is a plumber?
This was the name Rosie used for the restaurant's fast-turnover front section.
What is the RaceTrack?
Joe said that the shop floor felt like this becuase he was constantly learning.
What is schooling?
Rose says workers make quick decisions and adjustments while performing routine tasks. This is an example of what skill?
What is Problem-solving or adaptability?
Rose argues that having less of this does not mean a person has less intelligence.
What is formal education?
This worker must pay attention to shape, texture, and motion while working.
What is a hair stylist?
Rosie became interested in this field while working as a waitress.
What is Psychology?
Joe lacked formal knowledge of the machines he supervised, but he developed this kind of knowledge through direct experience and hands-on work with them.
What is hands-on knowledge?
Other acceptable answer -
savy about their quirks and operational capabilities
Rose says that using tools effectively requires workers to understand what a tool can do, consider different variables, and sometimes use it in an unexpected way. What skill is this?
What is Judgment?
Rose challenges the common idea that this is mainly about grades, IQ scores, and academic achievement.
What is intelligence?
This worker is measuring a long piece of wood while thinking about a kitchen's structure and appearance.
What is a cabinetmaker?
Rosie would watch the room and see who needed a refill and whose order was delayed. This shows her ability to do what?
What is multitasking or reading people?
Joe introduced this change on the assembly line so workers could learn each other’s jobs and rotate between stations, helping reduce monotony and provide more breaks.
What is job rotation?
Rose gives examples of carpenters noticing length, line, and angle. Mechanics listen for problems, and hair stylists notice shape, texture, and motion. What ability connects these examples?
What is observation or perception?
Throughout the article, Rose shows that blue collar workers use skills such as planning, problem solving, communication, judgment, and the ability to adjust while working.
What is thinking-in-motion?
This kind of worker uses sound, vibration, and smell to figure out a problem that cannot be directly observed.
What is an auto mechanic?
In the passage, Rosie says that working smart meant making every move count by doing these two things with her tasks before solving problems that arose during her shift.
What are sequencing and grouping her tasks?
After becoming a supervisor, Joe had to convince both the union and management to approve his changes to workers’ job duties, which gave him this kind of education.
What is a rhetorical education?
Rose argues that workers use planning, communication, problem-solving, math, reading, and physical skills together while completing their jobs. What larger point does this support?
Blue-collar work requires significant intellectual ability, even though it does not require much formal education.
Rose argues that society often separates the mind from the body and overlooks the thinking involved in physical and service work. What larger idea does the author want readers to recognize about intelligence?
Intelligence can take many forms and should not be defined only by formal education or traditional measures.
Rose says that workplace talk can help workers organize tasks, troubleshoot problems, learn new information, and revise old information. What larger role does communication play in blue-collar work?
What is a way of organizing work, solving problems, and learning?