The age to obtain a library card
What is it is up to the parent/guardian?
Amount of holds that can be placed
What is 50?
Other places items can be returned when branches are closed
Items that are "returned" by patrons but not on the shelves
What is claim returned?
Returned items go back to their original home location
Number of items on a patrons account
What is 50?
Length of time items are held after patrons are notified
What is 7 days?
Ways patrons can access their accounts
What is online and in person?
Another name for expired holds
What is Unclaimed?
Donations can be dropped off after 4pm
False, they are ONLY accepted after 4 if they are at the branch.
Replacement cost for a lost library card
What is it is free?
Notification methods when holds are available
What are email, phone and text?
Patrons must show what if they don't have their card
What is ID or License?
Items placed on this list and pulled by staff
What is the Picklist?
Holds on the shelves are already checked out to patrons
Type of card issued to patrons
Placed on the back of the book or on the spine indicating the item has a hold
What are In-Transit and Hold labels?
Items that can not be held
Hotpicks and Boardbooks
Arrives in bins
What is Delivery?
Delivery comes on the weekends
False, delivery comes Monday-Friday
Must be verified to get a card
What is proof of Address?
A spouse or parent/guardian need this to pick up holds for a account that is not their own
What is their library card?
Age parents/guardians no longer have access to a minors account
What is 18?
Shelves located in the staff entrance
What are Other Branch hold shelves
Binoculars, Conserve Kits, Thermal cameras check out for 21 days