CANCELLATIONS
What is "End of Case Adjustment"?
What is the cancellation reason PRISM uses for automatic cancellations after the Review Case Finances is complete.
How much is the non-refundable deposit on Mediation cases?
What is $250.
How long are Unidentified Payments are generally held before returned to payer?
It is usually held for one week before being returned if remittance information is not provided.
True or False - Napoleon Bonaparte was a very tall man who stood over 6 feet tall.
False - He was approximately five feet six and a half inches -- average height
What is an example of a "Billed in Error" cancellation reason?
An example would be: Oops, I billed AAA’s$75/hour mediation administrative fee on Code 29. It should be on Code 05.
Where applicable, how much is the AAA Mediation Fee?
What is $75 per hour billed by the mediator.
What does the anacronym UFO stand for on the Finance Freeway AND what can you find there?
Unidentified Finance Objects/Unidentified Payments
A spreadsheet of Lockbox check payments and ACH/Wire Payments that have been deemed unidentifiable.
What NFL team is considered America's team?
The Dallas Cowboys are considered "America's Team," a nickname they were given by the media in 1978 during the creation of a highlight film.
What is "Deposit Not Needed"?
What is the cancellation reason used when a cancellation is made on neutral expense billing.
True or False - On Employment cases, the $75 AAA Mediation Fee is waived on step mediation cases.
True - Effective July 10, 2023, AAA will not charge the $75 per hour mediation fee for step mediation cases that fall under the employment fee schedule.
Give 2 reasons of why a payment may be returned to payer.
End of Case Adjustment/Refund
No case/invoice information provided.
No balance due.
Lockbox number not visible/included with BOFA address.
Texas has the world's largest urban bat colony under a Bridge in which city? Hint: where House Reps. and congress convene.
What is Austin.
What is a Hardship – Fee Waived?
Hardship Fee Waived is a cancellation based on a party (individual or a business) asking not to pay AAA fees due to financial hardship. Requestors must submit hardship waiver form for approval.
True or False - On Commercial, Construction and ICDR cases, all expenses of the mediation, including required traveling and other expenses or charges of the mediator, shall be borne by the business unless they agree otherwise.
False - All expenses of the mediation, including required traveling and other expenses or charges of the mediator, shall be borne "equally by the parties" unless they agree otherwise.
On the Unidentified Payment/UFO spreadsheet, what does it mean when ACH/Wire payments are highlighted in a pale/yellowish orange?
The payments are pending return confirmation with Bank of America and they should be reallocated.
In what year will the AAA celebrate its 100th anniversary?
What is 2026.