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Lock down location
Timeframe for running racks
What is 7 min
5 basic demands
What is name badge, land yard , smile, eye contact, hello & thank you
What is Top Priority Product
Loyalty goal
What is 75%
BETSY stands for
what is Button Edge Tie Size Zip
least amount of the same article that can be backstocked
What is 5
h&ms 7 values
What is we are one team, we are constant improvement, we are believe in people, we are cost conscious, we are straight forward and open minded, we keep it simple, we are entrepreneurs
3 areas where garment care happens
what is The sales floor, the fitting room, and the register
OSOM stands for
What is OMNI Store Operations Model
5 different things you can do with a store phone
What is sign customers up for loyalty, scan for sale, do an online return, BOPIS, Check Inventory for items, Add item to Bag,
Max number of articles that can land on a bow
What is 4
Pieces pulled per hour when processing truck
What is 150
Indirect customer service
What is when we Garment care/ Run things correctly/ visual moves
Direct customer service
What is when you speak to the customer
Max #of 20s kept in register
What is 4
CRG stands for
What is colleague resource group
The average amount of time a transaction should take
What is 90 seconds?
Group by model means
What is product grouped together
What is Units per transaction