Billing
Accident
Systems
Disability
QRG
100

What is NTO?

What is No Taken Option

100

How long does it take to process an accident claim?

What is 5-7 days

100

How long does it take a faxed document to show in the systems?

What is 2 business days

100

How much is one unit worth?

What is $100.00

100

What is the extension for My benefits website?

What is 10

200

Who handles an Account when it is first setup?

What is The Account Implementation Unit

200

Is an AP6 product, portable?

What is YES

200

What system would I use to view an EOB?

What is CSR and AWD

200

What company request our medical records?

What is Exam One

200

What do verify for a check cashing facility?

What is payee, check amount, and check date

300

How can an employer get back into Easybill Online if they've been locked out?

What is refer the employer to Production Support at 1-877-204-8462

300

Accident date and details, along with bill or discharge summary with diagnosis code is needed for every accident claim, True or False?

What is true

300

What system do I use to view specific details/notes from examiner, and/or if additional requirements is needed?

What is MARS

300

What is the payment frequency for a short term disability?

What is bi-weekly, every 2 weeks

300

When are webinars offered for Easybill Online?

What is on the second Wednesday of every month

400

How do you set up a policy on ACH Bank Draft?

What is ACH Form or My Benefits Website

400

A copy of the bill or documentation of treatment provided by a physician outside of the hospital, Who am I?

What is OPT Benefit

400

What two systems you must use on every call?

What is CSR and AWD

400

In what two state we do not coordinate disability benefits?

What is California and New Jersey

400

What is needed to register on My Benefits Website?

What is last four of SSN, Date of birth, and zip code

500

If policy will draft in less than 5 days, and PH wishes to cancel. What do you do?

What is send an email to PA Team 2

500

I have a GVA6, issued in the state of Montana, am I portable?

What is no, I am convertable

500

Where would you quote the termination date?

What is Payment and Billing Tab

500

How do you calculate daily disability benefit?

What is divide monthly benefit by 30

500

Who are the two investigators for SIU?

Who is Chester Webb and John Greenwood