Auto Coverage
Liability vs Full Coverage
Quoting & Sales
Systems & Technology
Compliance (DNC/DNS)
100

This coverage pays for injuries you cause to others in an accident.

What is Bodily Injury Liability?

100

This type of policy includes liability, collision, and comprehensive.

What is Full Coverage?

100

There are this many buckets in every auto quote.

What are five buckets?

100

System used to manage prospects and leads.

What is Lead Manager?

100

Calls may only be made between these hours.

What is 8 AM to 9 PM local time?

200

This coverage protects your vehicle from theft, hail, fire, or animal hits.

What is Comprehensive coverage?

200

This coverage makes sense when a car is older and paid off.

What is Liability Only?

200

TYou should never jump straight to this during a quote. 

What is price?

200

System used after a policy is sold to store customer records.

What is eAgent?

200

Before calling or texting, you must check this list first.

What is the Do Not Call list?

300

If you hit a pole or another vehicle while driving, this coverage applies.

What is Collision coverage?

300

Required when a vehicle is financed or leased.

What is Full Coverage?

300

You must always confirm this before recommending liability-only coverage.

What is ownership (financed, leased, or paid off)?

300

Platform used for quoting multi-line policies.

What is Advisor Pro?

300

Do Not Call requests must be processed within this timeframe.

What is one business day?

400

This coverage helps pay for a rental car after a covered loss.

What is Transportation Expense?

400

A hailstorm damages a vehicle — this applies.

What is Comprehensive coverage?

400

Skipping accident history causes this problem later.

What is a re-rate or incorrect quote?

400

App customers use for ID cards, payments, and claims.

What is the Allstate Mobile App?

400

Sales calls require this from the customer first.

What is prior written consent?

500

Liability-only insurance protects this — not your vehicle.

What are other people or third parties?

500

Rear-ending another vehicle with liability-only coverage fixes this vehicle only.

What is the other driver’s vehicle?

500

Advisors do this instead of just presenting numbers.

What is recommend coverage?

500

Tool used to convert documents into PDFs for customer files.

What is the eAgent Print Driver?

500

You must clearly state this when calling a customer.

What are your name, company name, and contact information?