People First
Customer Centricity
Collaboration & Innovation
Claims Compass
DBE
100
We hire and develop people with a passion for this
What is restoring lives
100
Allstate is this type of company
What is a service company
100
Success is a result of this
What is trial and error
100
Feelings of employees are valued, involved and this
What is engaged
100
Who is the regional claim leader of DBE
Who is Rick Finney
200
We trust employees to apply this when handling customer concerns and problems
What is good judgment
200
Allstate values this
What is service behaviors
200
Employees must feel this in order to share their thoughts and ideas
What is comfortable
200
This kind of service is fast, fair, and easy
What is compassionate
200
What are the names of the night Team Leaders
What are Wilson, TJ, and Drew
300
This group people can create an environment where everyone learns and grows
What are Leaders and employees
300
We’re in the business of building this with customers and agents
What is relationships
300
In an innovative business employees see these as a connection to the company’s success
What is Thoughts and Ideas
300
Leadership that inspires and collaborates leads to this
What is shared success
300
DBE opened this year
What is 1999
400
Allstate wants their employees to contribute and have a sense of accomplishment so they can do this
What is Achieve their career aspirations
400
These values are what customer centricity revolves around
What is to Care and Restore
400
This is the tool Allstate uses to collaborate and inspire employee ideas
What is innovation engine
400
Industry leading customer satisfaction fuels this
What is profitable growth
400
When was Allstate founded
What is 1931
500
We do this to change careers without changing companies
What is facilitate opportunities
500
Extending our service beyond the walls of claims we accomplish this
What is service the whole customer
500
Employees that collaborate and innovate are more what?
What is more engaged and productive
500
Consistent best in class performance relies on these two practices
What is loss cost management and expense performance
500
Benjamin Franklin formed this Insurance service in 1751
What is the Philadelphia Contributionship