Devices
Steve Jobs introduced this innovative Apple product in a manila envelope.
What is the Macbook Air?
This peripheral device enables a user to input text into a computer or any other device.
What is a keyboard?
This component is often called the filing cabinets of the device - your space to file away things you are not actively working on for safe-keeping.
What is the storage (hard drive, SSD, HDD)?
This system allows companies to track important details about each asset in real time.
What is Asset Management software?
This strategy is used to benefit employees and recoup OpEx spend by allowing them to purchase their work laptop.
What is employee buy-back?
Ten years ago (2012), Microsoft introduced this series of products, marking its first major initiative to integrate its Windows operating system with its own hardware.
What is Microsoft Surface?
This peripheral device allows a smooth control of the graphical user interface of a computer.
What is a mouse?
This feature means that the product is designed for efficiency and comfort in the working environment.
What is ergonomic?
These systems are used to set up and pre-configure new devices (such as workforce productivity tools and applications) while keeping corporate data secure, getting them ready for productive use.
What is mobile device management (MDM) or unified endpoint management (UEM)? (e.g. Jamf, Kandji, Intune, Hexnode, Workforce One, etc.)
IT teams use this strategy to replace equipment quickly to maximize uptime.
What is hot swap?
In 2022, this Apple product saw lead times of 2-3 months shortly after its release due to a chip shortage, COVID-19 restrictions, and factory riots.
What is the MacBook Pro?
This video camera feeds or streams an image or video in real time to or through a network.
What is a webcam?
This feature is commonly used to identify if a peripheral (commonly docking stations and monitors) can charge a device and is measured in watts.
What is power delivery?
These services/programs assign devices to your organization and integrate with your third-party mobile device management (MDM) solution to enforce device enrollment.
What is Apple Business Manager (p.k.a DEP)?
Legal + IT teams use this strategy to ensure the integrity of the data on a device once a person departs a company in the case of legal action.
What is legal hold?
This Apple product revolutionized mobile devices 10 years after Microsoft’s first failed attempt to bring a similar product to market, even after stating “within five years I predict it will be the most popular form of PC sold in America”.
What is the iPad?
Commonly confused as a hub, this peripheral allows you to connect several peripherals through a single connection that includes power delivery.
What is a docking station?
This component is often called the manager of the device - it is the brain of the operation and provides instructions for others to get tasks completed. The more powerful and updated the manager is, the faster your team can complete those tasks.
What is the processor?
These services/programs assign Windows devices to your organization and integrate with your third-party mobile device management (MDM) solution to enforce device enrollment.
What is Windows Autopilot?
This framework is a holistic approach to maximizing the uptime, utilization, and return on investment of your IT assets.
What is hardware lifecycle management?
Apple famously has stated that these devices “don’t please anyone” due to the trade-offs necessary to make them.
What are 2-in-1 computers?
This peripheral is a hardware authentication device to protect access to computers, networks, and online services.
What is a YubiKey?
This component is often called the desk of the device - your working space where you scribble on something immediately. Where you have everything within arm’s reach and you have no delay in finding anything.
What is the random access memory (RAM)?
Apple Business Manager and Windows Autopilot are what type of services/programs?
What are Automated Device Enrollment (ADE or AEP) programs?
This strategy means successfully deploying devices by the dozens, hundreds or even thousands without IT ever having to touch the device.
What is zero-touch deployment?