Aloha 101
Name 1 case study that has switched from Aloha to Toast?
Case Rio / DK Sushi / Homegrown / Odd Duck / Red Salt chophouse / SuViche
How long is the Aloha Essentials contract?
36 months
Jan. 2020
What is the number 1 reason we win deals to Aloha? (Battle card)
Toast Go's
True or false - Aloha offers fully integrated online ordering
True
After how many years, are you eligible for a "hardware refresh?"
5 years
True or False? Security updates will still be giving to Windows 7 users
Fasle
Name 1 of the 3 top objections when against Aloha? (Battle card)
Upfront cost (upgraded recently)
"it's good enough"
Not talking to the actual decision maker
What are the two operating systems Aloha runs on?
Windows and IOS
Name 3 of the modules that comes with Aloha Essentials
Loyalty / Gift cards / Online ordering / Aloha insight
Aloha is spinning the Windows 7 EOL as a way to switch current Windows 7 users onto what?
Aloha Essentials (aloha cloud)
What is the most common way Aloha reps sell against Toast?
Freedom to use own cc processor
How much does the Aloha "pulse" reporting app cost
120/m per location
What is the monthly list price for Aloha essentials for up to 3 terminals?
Double points**** How much monthly for any additional terminals after the first 3?
$295/mo
$35/mo
Current estimates show that as much as what percentage of Windows PC’s still use Windows 7?
25%
You cold call a target account and get the owner on the phone. They are using Aloha and say "it works, it's good enough" How do you over come this? (Choice one person per group to role play this with Julie)
Dig in and ask the prospect to explain what good enough looks like
What is Aloha doing to grow business / how are you planning to get there
Goals/ROI convo
What is the name of the Aloha cloud reporting feature?
Aloha insight
What is the Aloha Essentials promo? What are they offering to get customers to sign a 36 month contract?
First year free - AKA 33% for 36 months HW and SW
Name 5 other legacy system that is affected by Windows 7 EOL
Aloha / Micros / Positouch / Focus / Future / Digital Dining / Dinerware / Restaurant Manager
Prospect is going to go with Aloha Essentials just because the first year is free even though they told you they like Toast better - how would you handle this objection? (Choice one person per group to role play this with Julie)
Break down dollar for dollar amount ....Financing .....Talk about goals/ROI/long term value ...
Focus on "why" they like Toast more