Prime Booking Flow / Servicing Flow
ServiceList / Servicing Flow
Servicing Flow
100

In Prime Booking Flow, if you want to add a service, you must use ServiceList in the first step. True or False.

False

100

There will be seat characteristics and seat price in ServiceListRS. True or False.

False

100

GDPR capability is to split an order. True or False.

True

200

In Prime Booking Flow deferred payment, what product does the airline needs to implement to return the OPC/OPW (ATL).

Amadeus Revenue Integrity (ARI)

200

To book one or several seats in NDC, which verb(s) can you use?

OrderCreate or OrderChange

200

What is the IATA first recommended step when you need to service an order?

OrderRetrieve

300

What will Altea NDC consider to define the PriceGuaranteeTimeLimit?

TST expiry (TSE field in office profile) and/or last date to ticket (AP rule if there's any), whichever is more restrictive.

300

To be able to use ServiceList in Altea NDC flow, what is the product pre-requisite the airline must have?

Airline Ancillary Services Filing

300

During servicing flow, in which step or API will guarantee the seat?

OrderChange

400

What should the airline do, in cases of flight change, and there are services and/or seats that has been dissociated from the exchanged ticket?

Manual action to either re-associate or refund the impacted EMD.

400

What do you have to do if seat map and prices are not returned for airline partners flight in cases of interline and/or codeshare? 

Request ancillary interline agreement and filings from the partner airline.

400

Why we are not allowed to split several passengers from an order at the same time?

It's a limitation in the IATA grammar.

500

What is the correct flow for void and refund use cases in NDC?

OrderRetrieve - OrderReshop - OrderChange

500

What is the correct flow for GDPR capability?

OrderRetrieve - OrderChange

500

What are the product pre-requisites to be able to exchange an order in NDC?

ATC Shopper and ATC Voluntary Exchange