Which widget?
What package?
Which box?
CPNI
Bonus
100

You would use THIS widget to see information like Tenure and Address

What is Customer Information?

100

What package includes Red Zone?

What is Sports Plus?

100

What type of box would a customer use to watch HD programming without access to VOD?

What is a HD-DTA?

100

What is the first thing we verify once a customer calls in?

What is CPNI?
100

This planet was discovered in 1846 its largest moon triton was discovered less than a month later

What is Neptune?

200

You would use THIS widget to see whether a customer has a package about to drop off.

What is Billing & Promotions?

200

What package would a customer order for Game of Thrones?

What is HBO?

200

Which box would a customer use to access both HD channels as well as VODs?

What is an HD converter box?

200

True or False: A customer can verify CPNI in the automated system.

True.
200

 Remixes from post were featured on this nordic pop star’s 1996 album telegram

Who is Bjork?

300

You would use THIS widget to see whether the customer's modem is online.

What is Device Info?

300

Which package typically includes channels like Disney Jr and Nick Toons?

What is the Family Package?

300

What is the name of a box that a customer uses to record and access their favorite TV shows.

What is a DVR box?

300

True or False: We are still required to verify the four-digit access code when a customer comes in pre-verified.

False.

300

Before he was 10 this austrian had played for maria theresa & france’s louis xv

Who is Mozart?

400

You would use this widget to see the Whole Home Activation system.

What is Links

400

Which package has specific movie channels like Encore Westerns?

What is the Movie tier?

400
Excluding the AlticeOne, what is the most advanced whole home DVR solution for our customers?

What is TiVo?

400

What should we ask when a customer cannot remember their access code?

What is the secret question?

400

This trainer is the best. Like, ever. Okay?

Who is Geoff?

500

THIS widget is used to see what channels a customer is subscribed to.

What is channel line-up?

500

Which package has programming like The Outdoor channel and Big 10?

What is Sports and Info?

500

What is it called when a customer is receiving their television without the use of a cable box?

What is direct connection?

500

If a customer does not know either the access code or the secret question, how do we verify their account?

What is calling the service telephone number?

500

You need this liquor to make a moscow mule

What is vodka?