UPGRADES
When do upgrade points expire?
What is... Never
What is the lotion trade in deal?
What is…
$15 off $39+
$25 off $69+
$35 off $99+
How much more is it for a client to add on a moisture pass?
What is... $5
Who do you give tours to?
What is... Any new clients, any clients who haven't been in a while, or any clients who ask.
How often should laundry be checked?
What is... Every 30 min.
Can anyone use upgrade points?
What is… As long as they have an active membership.
What is the price point for both tours?
What is… $5.99 Online & $9.99 In store.
How long does a client have to wait to shower with a Bronze spray tan and a clear spray tan?
What is... 4-6 hours & 6-8 hours
How many days does someone have to use the tour of the city?
What is... 14 days
When leaving for your shift what are 4 things you need to do before you go?
What is...
If someone is in line for the fast bed & there is a 20 min wait what is something you can do?
What is… get them to upgrade to a bigger bed.
How many tours can clients buy?
What is.. one online & one in store.
What are 3 things sunless clients can use that we don't push a lot.
What is...
Sunless Glasses
CT Mitt
Nose filters
Sticky flops
Disposable Underwear
Who do we sell tours too?
What is… Client only tanning less than 5 times or someone wanting to try the beds first.
What is something new we do at closing that is mandatory?
What is... Room sweeps
How much do you get for every ½ price upgrade you do?
What is... $.25
What is this months featured products of the month?
What is… Angel for $12.99 & 2 MT for $12.99
Where do we put barrier cream?
What is... Hands, 2 inches above wrist, & top/sides of feet.
After giving a tour where do you stand to talk to the client?
What is… by the client to have a face to face conversation.
What are 5 things we wait until close to do? (9 total)
What is… Mopping, detailing spray booths, closing drawers, spray beds, locking doors, turning radios off, turn off tv, room sweeps, & set alarm.
What is the 5 current upgrade bundles?
What is...
Buy $50 get $25 free
Buy $100 get $80 free
$50 sunless upgrades get $25 free
(Ins/snls) $50 snls upgrade get $50 free
$25 Upgrade (checking)
What is the membership promo that we have going from 1/23-1/31?
What is... $1 to join, Unfreeze, or upgrade membership to any level.
In what order does the DS line go?
What is… DS mitt, Ds Primer, Ds Double Dip, 360 Mist or Gloss, & Ds Extender.
In what order do you take a client on a tour?
What is...
Instant
Fastest
Faster & Stand-up
Fast
Throw Sunless in there when you can.
When cleaning a spray room after a client what are at least 7 things you need to do? (10 total)
What is...
Wipe down booth walls
Wipe down booth floor
Wipe spray Nozzles
Wipe button.
Check room walls for lotion or spray marks
Wipe down barrier cream, stool, & shelf
Check floor for any lotion or trash
Make sure shelf looks nice
Put a towel on the floor & shelf
Restart the booth