Tech Stack
Product Knowledge
Industry
Soft Skills
KPI & Metrics
100

What software do we use to listen to our recorded calls?

Chorus

100

How many projects does a Guru user get?

15

100

What are SERP features?

Any result on a Google Search Engine Results Page (SERP) that is not a traditional organic result

100

What does GPCT C&I Stand for?

Goals, Plans, Challenges, Timeline, Negative Consequences, positive Implications

100

How many training sessions are needed for every client?

2 training sessions 

200

What software is used to schedule demos with clients?

Calendly

200

Name at least 2 of our project tools

Site Audit
Position Tracking
Organic Traffic Insights
On Page SEO Checker
Backlink Audit
Link Building
Social Media Tracker
Social Media Poster
Content Analyzer
PPC Keyword

200

What are two important ranking factors for Google?

Content & Backlinks

200

What framework would you use when demoing a tool?

Inside the tool framework

200

What percent of assigned users do you need to get to a 1st demo?

35% of assigned users

300

What software holds all of the email templates you will use for outreach? 

Salesloft

300

What social media profiles are available on Social Media Poster?

Facebook
Twitter
LinkedIn
YouTube
Instagram
Pinterest


300

How many organic listings per SERP?

10

300

Why is GPCT C&I Used?

It allows you to dig deeper and understand what's truly important for your client

300

How much time should you block out for "Outreach" each day?

45 min - 1 hour 
400

Where do you check your book of accounts? 

Salesforce

400

How often is the data updated in Position Tracking?

Every 24-36 hours

400

How do search engines index web pages?

Spider bots crawl web pages and follow links to other pages

400

What are the steps to Inside the tool framework?

- Quick Pitch & Callback to clients goals/plans

- Highlight 1-3 features 

- Actionable recommendation & powerful question

400

How long should the Discovery phase take?

10-15 minutes

500

What software do we use to track & check our KPIs? 

Tableau

500

What metric measures the SEO effort it would take for your content to rank organically in the top 10 results on Google for a certain keyword?

Keyword Difficulty 

500

What tool is used in conjunction with Backlink Audit to remove backlinks?

Google Disavow Tool

500

How do you sign off on a call when you demo an upsell but don't close?

Understand the customer's objections, Offer a trial, BAMFAM, Recap action items, Review Resources

500

What is the target for demoed vs non demoed retention? 

+12% difference