DHL Dates
General Geography
People
DHL General Knowledge
Service Quality
100

Which year did TZE open?

2023

100

What is the largest continent?

Asia

100

How many Owner Operators do we have now?

44

100

What are the names of all the offloaders?

James F, Abdul, Husen, Chase, James O

100

What does EDD stand for?

Estimated Delivery Date

200

Which year was DHL founded?

1969

200

What is the capital of Australia?

Canberra

200

Who is our VP of Operations?

Kristopher Vanderwilp 

200

Name all 7 functions of DHL Express Canada?

Operations, IT, Finance, Commercial/Sales, HR, Brokerage, Customer Service

200

Which planning tool gives us the route ID for each shipment?

IPT

300

Jan 1, 2026 to October 5, 2026, which month was the busiest? Highest stop count

May 2026 - 91 536 stops 

300

What is the largest island in the world, excluding continents?

Greenland

300

Name all of the DHL founders?

Dalsey, Hillbloom, Lynn
300

How much does DHL charge for COD processing?

$20.34

300

What are the 7 exceptions drivers can apply on road?

NH, CA, RD, CM, ND, BA, DM

400

What year did the YHM "HUB" officially open?

2021

400

Which country has the most natural lakes in the world?

Canada

400

what are the 5 stations in Ontario

YOW, HML, YHM, TZE, YTZ

400

What are the 5 divisions are there in the DHL group?

DHL Express, DHL Global Forwarding, DHL Supply Chain, DHL eCommerce, Post & Parcel

400

What are the 4 checkpoints in a shipments' journey from the time there is a PU booking to the time it departs TZE

PU, SI, PL, DF

500

Which state was DHL founded?

California

500

Which African country was formerly known as Abyssinia?

Ethiopia

500
Who is the CEO of DHL Express global?

John Pearson

500

What are the 8 names of the Canadian Management Board members?

Darryl, Kris, Owen, Maxine, Natasha, Marcin, Marion, Andrei

500

Which KPIs do we measure as a facility?

SI failures, Outbound failures, Inbound failures, HOS, Imaging %, On Road Undels,  Inbound Transit Time