Amazon/Covid
Must maintain __ft at all times.
6ft
What are 2 maine ways to contact the customer if you cant deliver the package?
you can text and call the customer
what is the Proper uniform for Amazon delivery associates?
Gloves, Safety vest, badge on at all times. (with amazon logo on shorts and polo shirt.) Your DSP will provide your uniform.
ALWAYS use these safety precautions when entering, exiting, and moving at the station.
Honk your horn when entering the station, 5mph, hazard lights on, windows down,turn off music, turn off engine, honk your horn when leaving the station.
Whats UTA stand for?
Unable To Access.
to keep yourself and others around you safe and from passing germs you must have this on at all times when in the facility and/or delivering to customers?
wearing a face mask/covering
what does DSP stands for....?
Delivery Service Partner
what is the definition for (PPE)?
Personal Protective Equipment
what is the meaning of RTS.
Return to station.(you will return to station after you have completed your route and to bring back and undelivered packages.)
Whats NSL stand for?
No Safe Location
ALWAYS keeping your equipment and hands cleaned and wiped off at all times with this.....?
sanitizing
Placing the customers package in a safe space away from bad weather and can not be seen from the street is called?
A safe and secure location
The TOOL delivery associates (DA) use to see routes and to scan packages on their route being delivered is called?
A RABBIT
what is The meaning of LIFO?
Last in, first out. your rabbit will show you the order your bags will go in the van.
Whats BC stand for?
Business Closed
what should you do as safety precaution to avoid any personal contact with a customer?
Avoid getting a signature and leave the package in a safe and secure location.
ALWAYS avoid this when leaving someones home after making a delivery.
REVERSING!!!! NEVER pull in or back into a customers driveway! AVOID reversing at all times.
What is the meaning of R.E.P.S?
Recognize hazards
Eliminate distractions
Plan ahead
Seek space
what is the check list for your vehicle post trip and pre-trip for anything broken or damaged on the vehicle called?
A DVCR report. Daily Vehicle Condition Report
Whats UTL stand for?
What is a safety precaution when delivering to a customer?
knocking on the customers door and avoid handing directly to customer.
What are the 3 C's of troubleshooting? (if unable to deliver a package.)
Call the customer, Call Dispatch, Call Driver Support (SDS) If you cant deliver to a customer save that package for last and make one more attempt at delivering it on your last stop.
When should you take the photo of the package you are delivering?
At point of delivery aka (POD). DO NOT take the photo at the van, they can ping your location and see where you took the photo. Also some customers aren't always honest so you want to make sure you do everything the correct way when delivering.
This tool Measures your acceleration, braking, cornering, distractions, seat belt clicks, and speed.
The Mentor app. The Mentor app tracks your FICO score.
Whats OODT stand for?
Out Of Delivery Time. (this should NEVER be used. you have 10 hours to get all your packages delivered.)