All of these connections
I'm trying to make a Flowsheet, what things are linked and grouped together?
FLO (rows) > FLO (group) > FLT (template)
What can you chart search for to access print group assistance or find the WE Rule tracer
Session information report
Where can I specify someone as an Orders Authorizing Provider
SER
All of our cardiologists have a clinical workspace that just looks wrong. What should we do?
Take a look at what WE rule they’re hitting and where in the WE rule they’re hitting. Ensure the correct WE rule is linked to the correct profile and make sure the WE rule is setup correctly.
Oh lordy! An angry physician just called and said no one is checking in appointments. Who should we call?
Cadence
What determines how a navigator section displays and acts?
LVN > VCN
There's something crazy going on with some records, what tool can you use to see all records items/values in both Hyperspace and Text?
Record Viewer
Where do I specify the Workflow Engine Rule that is going to be used?
LPR
Dr. Eder logged into family medicine, but all of his preference lists have weird fertility stuff. What should we do?
Check out the profiles he’s hitting in compiled profile and make sure the correct preference lists are plugged in.
Drat! A doctor is having issues ordering without inputting an authorizing provider, the order doesn't appear as though it's making its way to the reference lab and they can't order any prescriptions. Who should we call?
SER (for orders authorizing), U&S (for the prescriptions), and Beaker/EDI for the lab if it's an interface engine issue
You can log into the system, but without this essential linkage you won't be able to place orders under your name
EMP > SER
Oh no, some rampant orders are running amuck and not hitting the interface. What tool helps us see where the order is going and how it got there?
Order Transmittal Tracking Report
What is the INI for an order-specific question?
LQL
All of my quick communications are wrong. What should we do?
Check out the profile and make sure the correct quick comms are set up in the right profile. Also make sure you're logged into the appropriate department
Boo! All of our psychiatrists have typos in their name in clinical documentation and in scheduling. Who should we call?
SER team
Upon logging in, this linkage determines the specialty content you can access
DEP > LPR
What tool can you use to see the differences in your build across environments
Record Compare
A provider is unable to cosign notes. What do I have to edit to give them the ability to do this?
ECL
I added a note speed button to the correct profile, but my speed button still isn't displaying! What could be wrong?
Make sure the speed button you entered has a note type of Progress Note
Oh no! A clinician logged in and they're unable to delete patient allergies. Who should we call?
U&S
Look at all of those tabs at the top when I open an encounter! What is each tab called and what are the tabs together as a group?
E2N (Activity) > E2U (Menu)
There's a report gone wild! What tool can I use to see everywhere this report is plugged into?
Networked Record Search
What is the INI for RFV?
HRV
I'm not receiving any of the In Basket messages that the other nurses in my department are receiving!
Make sure you're signed in to the clinical pool. If the clinical pool isn't available, make sure your manager adds you as a user to that pool.
Cripes! We aren't able to query historical immunizations on a patient's chart. Who can help?
EDI to check on our NYSIIS interface