Leadership
What quadrant on the Eisenhower Matrix should you aim to spend the MOST TIME in?
Q2 - Important & Not Urgent
Happy Team equals?
Happy Guests
Our Success Triangle consists of:
Guests, People & Profits
This Canadian actor is famous for his portrayal of Deadpool.
Ryan Reynolds
Line, Storage and ____?
Prep
What can you do as a leader to avoid 'Unaware/Unconscious' team members?
Set clear expectations
In which country is it common to greet someone by saying "Namaste"?
India
What are PRIME COSTS?
COGS + Labour (& benefits) = Prime Costs
Mark Wahlberg was a member of which hip-hop band?
Marky Mark and the Funky Bunch
Completing your LSP includes what?
Minimum of 2
HACCP checks
Cooler and freezer checklist
Meat counts
Line checks
True or False:
You can delegate tasks to someone even if they haven't been trained.
False
Great Hospitality cannot exist without?
Great Leadership
True or False:
Marketing is included in Variable Costs?
FALSE
It's Fixed & Other costs.
This superhero is known as the "Dark Knight."
Batman
What does the 'C' stand for in SPECFM?
Cut Exactly to Spec
What question should you ask yourself when your team doesn't achieve their deadline?
In many cultures, what gesture is used to indicate "cheers" or "celebration"?
Raising a glass or clinking glasses together.
What is CONTRIBUTION MARGIN?
Net Sales - Prime Costs - Variable Costs = CM
This pop singer's real name is Stefani Joanne Angelina Germanotta.
Lady Gaga
What are the 5 Coaching Steps outlined in the Trainer Development?
Observe, Feedback, Demonstrate, Gain Commitment, Embed and follow up