Objects
Org Chart
Features
Clouds
Potpourri
100
These can be customers, competitors, partners, and so much more!
What are accounts?
100
This manager has run with the bulls.
Who is Cliff?
100
Populating Federation ID is a key part of standing up this functionality for your users.
What is Single Sign On?
100
Key features includes allowing partners to manage leads and opportunities.
What is Experience Cloud?
100
This manager has a dog named Zuma.
Who is Josh?
200
These are potential revenue-generating pursuits.
What are opportunities?
200
The leader of the AMER Delivery Hub; full name.
Who is Tom Ricketts?
200
This is the only declarative way to create automations that include a user interface.
What are screen flows?
200
Key features include Opportunity Splits and Forecasting
What is Sales Cloud?
200
Acronym: SAFe
What is Scaled Agile Framework?
300
These 3 standard objects require processes to be configured before you can create record types for them.
What are Leads, Cases, and Opportunities.
300
This manager roasts their own coffee.
Who is Farooq?
300
The 4 types of Workflow Actions.
What are Email Alerts, Field Updates, Outbound Messages, and Tasks?
300
Key features include Omni-channel and Live Agent.
What is Service Cloud?
300
The AMER Delivery Hub has hubs in these 4 cities.
Where are Dallas, Indianapolis, Atlanta, and Toronto.
400
This object has rollup fields that reflect Lead data, Contact data, and Opportunity data.
What are Campaigns?
400
This manager is starting business school in September.
Who is Plabita?
400
These two declarative automation features can invoke Outbound Messages.
What are Workflows and Approval Processes?
400
Key features include Journey Builder, Content Builder, and Mobile Connect.
What is Marketing Cloud?
400
With a press release dated August 12, 2021, this fox is the newest Salesforce Character.
Who is Brandy the Fox?
500
This junction object is where you can manage a product's unit price.
What is Pricebook Entry?
500
The President of CSG; reports to Marc.
Who is Brian Millham?
500
A feature of Service Cloud that allows customers to instant message with service representatives.
What is Live Agent?
500
Key Feature includes enabling customers to sell their products on a website.
What is Commerce Cloud?
500
The names of all 12 Salesforce Characters.
Who are: ASTRO, CODEY, EINSTEIN, CLOUDY, APPY, BRANDY, HOOTIE, BLAZE, MAX, KOA, RUTH, SAASY.