People
Founder and CEO of Fuyao
Who is Chairman Cao?
The type of organizational structure Fuyao has
What is geographic structure?
Candidates often presented these to Fuyao in order to be hired
What is a resume?
Increasing pay, firing union-active workers and holding mandatory trainings
How did Fuyao prevent unionization?
Who you go to when you have a concern or question.
What is a manager?
These two workers bonded despite their cultural differences.
Who are Wong and Rob?
Fuyao's stance on unions
What is dislike/discourage?
The number of newly hired Americans that needed to be trained when Fuyao opened in America
What is 2000?
Americans desired this motivational technique that the Chinese lacked. The Chinese managers did not explain why the work (or method) was important.
What is showing the flag?
Improvement and efficiency are two important ones
What are the main goals of Fuyao?
Furnace off-loader who was grateful for the job at first, then found the repetition exhausting
Who is Bobby?
Senator's speech at the opening ceremonies is an example of the influence of this
What is the external environment? or What are stakeholders?
The type of interview when Fuyao asked about potential workers' experiences at GM
What is a behavioral interview?
Jeff Liu says this characteristic causes people to think he is much younger
What is passion?
A basic component of management that was very different and caused problems
What is efficiency?
Forklift operator who liked to throw bins around on bad days (and was pro-union)
Who is Jill?
Fuyao (China) used one of these motivational methods by reminding workers of the company's values and mission to accomplish this.
What is maintaining company culture?
Chairman Cao directs much of what happens in Fuyao America through visits, observations and orders.
What is top-down management?
The American workers believed this to be a problem with the Chinese leadership style
What is listening to/praising your employees?
American workers need to become more efficient so that Fuyao stops losing money
What is Chairman Cao's motivation?
Who are John and Dave?
Fuyao's structure was not organic, but this
What is a mechanistic structure?
The career culture in Fuyao
What is a meritocracy culture?
The speech to the Chinese workers about their role in changing perceptions about China
What is a motivational speech?
Collaboration of workers to successfully create good glass efficiently and safely would be enhanced by these
What are teams?