Organizational Structure
The kind of organizational structure Fuyao used in America
What is functional structure?
This type of motivator is one of two major groups of motivators and was used to avoid unionization at Fuyao
What is extrinsic motivation?
The mechanism for Chairman's welcome message, so that it could be understood by American factory workers
What is a translator?
The pay cut for American workers from GM to Fuyao
What is half?
Healthy Workplaces: These are signs of Fuyao's unhealthy workplace
What are exhaustion, hinderance stress, and physical danger?
Fuyao Glass having multiple locations world-wide with separate management for each is an example.
What is geographic structure?
Desired rates of output and speed are two examples of this type of motivator.
What are goals?
The language barrier, factory floor noise and cultural differences are examples of this part of the communication process.
What is noise?
Chairman Dewang believed this would slow production
What is a union?
Leadership: This cultural difference in values affected the expectations placed on the American workers by the Chinese executives.
What is collectivist culture vs individualist culture?
The top-down hierarchy of control in Fuyao
What is mechanistic structure?
How the workers in the newly opened division of Fuyao motivate themselves in the workplace (American or Chinese--double points for both)
What is money? What is obligation toward the company?
Why Wong (the furnace engineer) thinks it is difficult to integrate everyone's ideas together to solve problem
What are cultural differences? What is the language barrier?
How some American and Chinese workers overcame cultural barriers
What are sharing stories/photos/activities?
Strategy: The HR strategy that Dewang put together to help the company grow
What was the plan to hire 2000 American workers with 200 Chinese workers to train them?
Fuyao Glass would have benefitted from shifting their organizational style to this system where leadership shows direction and enables action rather than leading from a top down hierarchy
What is an organic system?
The Chinese workers in America had this, but the American workers did not.
What is organizational commitment?
Business communication competencies crucial for building the bridge between The American and Chinese worker
What is nonverbal communication?
Differences in working conditions in China compared to the US
What are long hours, few days off, and low pay?
Strategy: What Chinese Billionaire Cao Dewang says about how he will know his American factory is successful.
What is "The most important thing is not how much money we earn. What's important, is America's views towards China and its people"
According to the McKinsey Shortlist Fuyao Glass's inability to be agile in the American Market with a top-down hierarchy makes them an example of this type of organization.
What is an inflexible machine?
This vacation location was used to motivate the American workers to work harder
What is Shanghai?
Some of Celeste Headlee's ten rules to better conversation that could of been applied to the Fuyao factory to improve communication
What is listen, be brief, try not to repeat, if you don't know say you don't know?
The reactions of the American workers to the Chinese factory's working conditions
what is shocked/surprised/wowed?
Leadership: At the factory in the film, these effective leadership qualities were missing.
What is empathetic and culturally intelligent leadership?