AJC
Job Readiness
Interview
Soft Skills
100

The address of the Jackson AJC 

1124 Whitehall Street Jackson TN

100

True or False: You do not have to be able to pass a drug test to be job ready

False

100

true or false, making eye contact during an interview is not a good idea

False 

100

Name a way to show leadership at work 

give example 

200

the website to search for jobs at the AJC

200

name a question you should ask the employer during an interview

example 

200

Name 2 examples of good body language during an interview 

•It is customary to give a firm handshake; this projects confidence

•Sit up straight and/or lean slightly forward in your chair

•Let hands lie loosely on your lap or place them on the armrests of the chair

•Make eye contact

•Smile; show your enthusiasm by keeping an interested expression

•Look at all the interview participants

200
What is interpersonal skills 

Interpersonal skills are the behaviors and tactics a person uses to interact with others effectively. In the business world, the term refers to an employee's ability to work well with others. Interpersonal skills range from communication and listening to attitude

300
The American Job Center is operated by who? 

Tennessee Department of Labor and Workforce Development 

300

name at least 5 components of job readiness (that we discussed)

•Knowing the job you want

•Skills

•Resume

•Cover Letter

•3 professional references

•Master Application

•Online Assessments

•Drug Test

•Childcare

•Social Security Card

•Birth Certificate

•Identification

•Certificates

•Diploma

•Interview Attire

300

Name 4 common interview questions 

example

300

Name 6 examples of soft skills that we discussed 

•Critical Thinking

•Communication

•Interpersonal  Skills

•Leadership

•Work Ethic

•Time Management

•Conflict Resolution

•Responsibility

•Adaptability

400

Name at least 4 services we offer at the AJC

•Job Search Assistance

•Business Services

•Labor Market Info

•Training

•Resource Room

•Community Partners

400

Name appropriate interview attire for women and men

examples 

400

the 3 types of interviews 

Phone, panel, In person 

400

Name and effective way to resolve conflict in the workplace 

example

500

How many counties in the State of Tennessee have access to American Job Centers?

95

500

name 3 documents you should have prepared for an interview 

example 

500

the way to answer questions about your background during an interview 

•“I served [X] years of time at a correctional facility [X] years ago.

•Here’s what I learned from it [list two to three learning lessons].

•Here’s how I changed my life [point to two to three tangible examples/proof of change].

•Here’s how I’ll bring value to your company [mention two to three ways you’ll contribute]...”

500

the difference between soft skills & hard skills 

hard skills are technical skills, softs skills in the workplace usually deal with human interaction—essentially working well with other people and having a good attitude toward your work and work environment in a variety of ways.