Show:
Show Me the Money!
Mighty Maintenance
Lead Management Mastery
Notable Quotables
100
According to the Joy Dale playbook, delinquencies should be below 10% by THIS day of the month.
What is the 10th
100
The key priorities of all Maintenance Coordinators include Cost Control, Customer Service and THIS.
What is Asset Preservation
100
If an applicant is denied, a member of our corporate screening team will send one of THESE types of form letters directly to the applicant.
What is an adverse action letter
100
This executive said “We’re not good enough, yet… but we are the best.”
Who is Jack Corrigan, COO
200
A tenant with rent outstanding after the 5th of the month is automatically moved into THIS payment status in Yardi.
What is "Cash Equivalent Only"
200
THIS was the category of the most frequently-handled maintenance issue in 2017.
What is Plumbing
200
Immediately after a potential tenant registers for an application, the Status Reason for their corresponding CRM Lead record is THIS.
What is Prospect status
200
This former board member said “Each day try to be a little better than the day before.”
Who is Lynn Swann, 4x Superbowl Champion
300
When making a collections call to a delinquent tenant, the Property Manager should also log a record in THIS section of the tenant record in Yardi.
What is the Memo section
300
The maintenance department handled THIS many thousands of Work Orders in 2017.
How much is 162 (thousand)? Specifically 162,108
300
If the same prospect applies with two different email address, and creates two Lead record in CRM, I can select both Leads with an Advanced Find view and perform THIS function.
What is the Merge function
300
This Chairman said of his early years, "Have you read The Grapes of Wrath? That was my family. My dad was a sharecropper in western Oklahoma. When the dust storms came and everything got wiped out, they came to California. The guys with the mattresses on the tops of their cars in the movie? That was the way it was."
Who is B. Wayne Hughes, Founder
400
Tenants can submit Walk in Payments in Walmarts, drug stores and up to THIS many locations across the US.
What is 18,000
400
THIS was the average duration, from dispatched to paid, for all Work Orders in 2017.
What is 17.5 days
400
A posting on Craig's List may be refreshed after THIS many hours to push it back to the top of the listings page.
What is 48 hours
400
This executive described our investment opportunity by saying, “First, home prices dropped, but second, and just as important, tech advances reached a point where it was easier to access data... to make investment choices. At the same time, there was an opportunity to invest in a management platform and a tech platform to better serve renters.”
Who is Dave Singelyn, CEO
500
If we identify an unknown squatter in a Rent Ready home, we can begin an eviction for THIS person.
Who is Jon Doe and/or Jane Doe
500
The maintenance department's mascot is THIS type of reptile.
What is an Alligator
500
To move the CRM Lead for an Applied status applicant on to the Underwriting Team's screening queue, I need to add a date to the All Roommates field, App Fees Paid field, Proof of ID field and THIS field.
What is the Proof of Income field
500
This former acquisitions officer said at a past conference, "Hold on, I'm gonna do a great party trick!" Then proceeded to light his wallet on fire.
Who is Mr. Glenn Grant