SOP
Insurance
Nervous System
Phones
X-Ray
100

We perform a RA at visit WHAT for a 24v and 36v?

8v, 12v
100

We are in network with these insurances...

Medicare, Aetna, and UHC Choice Plus

100

The top bone in the spine aka the Atlas

C1

100

Our initial phone greeting...

"It's a great day at Anchor Chiropractic!"

100

We take what x-rays on a standard view

AP (Anterior/posterior) & lateral

200

Name ONE of our core values

Communication, high standards, high energy, keep shift/adjusting energy sacred, 

200

Daily allowable amount

$60

200

This part of our nervous system is responsible for keeping our body in rest and digest

Parasympathetic 

200

Give someone two options is known as a...

Dual close

200

We place the marker in which areas on the board (Bucky):

AP: upper left corner

Lateral: behind the spine

300

Our thermal scans look at...

irritation and inflammation to the nerves along the spine (nervous system)

300

We are out of network with an insurance and their policy is an HMO. We would call to receive the benefits: TRUE or FALSE

FALSE

300

This part of our nervous system is responsible for keeping our body in fight or flight

Sympathetic 

300

This role at Anchor is the primary person to answer the phone...

Back office CA

300
Before taking an x-ray, what is something you would ask the PM?

Are you wearing any jewelry? Anything in your pockets? Are you wearing a hair clip?

400

PM calls in and reschedules their adjustment to later in the day, then no shows. We would mark them as WHAT in chiroHD?

Missed

400

We are out of network with an insurance and PM wants to self submit. The form we would email/print for them is called:

A statement of account (an itemized) statement/receipt

400

If someone is in sympathetic dominance we would want to adjust in which areas of the spine...

Top / bottom: Cervical and/or sacrum/lumbar

400

The four things you should obtain when on the phone with an NPM are:

1. First name, 2. Last name, 3. Phone # (call back #), 4. Referral source

400

On a motion lumbar x-ray, what is the only film we mark?

Lateral lumbar

500

We utilize _______ technique in the office and we adjust using an instrument called an ______

Torque Release Technique (TRT), an integrator 

500

A NPM has a Sierra Health & Life (SHL) policy with a 20% coins. PM would pay 20% of our active care adjustment rate: TRUE or FALSE

FALSE

They would pay 20% PLUS the unallowable amount

500

The last bone in the body to fuse at age 19 is...

The clavicles

500

PM calls in and is unable to make it in and they do not reschedule for later in the week. We would mark them as WHAT in chiroHD?

Canceled

500

Why do we take lateral cervical x-rays at the AP computer settings?

Because our x-ray tube is at 40" away from the board/bucky and lateral cervical standard is 72" SID