PATIENT SAFETY FIRST
This is the #1 priority in healthcare foodservice.
What is patient safety?
Cold foods must be held at this temp or below
What is 41°F?
When a surveyor walks in, staff should do this immediately.
What is continue normal safe practices?
These organizations regulate healthcare foodservice
What are CMS and Joint Commission?
Employee handles ready-to-eat food without gloves.
What is improper food handling?
A patient receives the wrong diet texture—this is considered this type of risk.
What is a safety risk (or aspiration risk)?
Hot food leaving the kitchen should be at or above this temp.
What is 135°F?
If you don’t know an answer to a surveyor.
What is say “I’m not sure, but I can find out”?
Food must be protected from this at all times.
What is contamination?
Tray delivered to wrong patient
What is patient safety violation?
This must be verified before delivering a tray.
What are patient identifiers?
This must be checked and documented on trayline.
What are food temperatures?
Surveyors often follow this from kitchen to patient.
What is a tray (or food process)?
Expired food found during survey can result in this
What is a citation?
No hair restraint in kitchen.
What is sanitation violation?
Special diets like renal, diabetic, or puree are ordered by this.
What is a physician order?
Time limit to serve trays once plated (facility dependent, but generally).
What is within 30 minutes (or per policy)?
his is what surveyors are really looking for during observations.
What is consistent safe practices?
Policies must be followed and staff must be able to do this.
What is explain or demonstrate them?
Food temp not taken or recorded.
What is documentation failure?
Serving the wrong allergen-containing food can result in this
What is a serious adverse event (or allergic reaction)?
If a tray is returned untouched after sitting out too long, you must do this.
What is discard the food?
A staff member fixing an issue in a survey before being asked demonstrates this.
What is proactiveness? (or survey readiness)
This phrase means being ready for a survey at any time.
What is survey ready every day?
Staff says “we usually do it this way” instead of policy
What is non-compliance with policy?