Definitions
An emotion that does not necessarily lead to aggression.
What is anger?
Name 3 physical cues for anger
What are heart rate increases, chest tightens, sweating, face flushes, etc.
It can be used as an official "pause" in a heated conversation or something as simple as walking away from a conversation that angers you
What is time out?
This communication style can be hostile, threatening, and comes from a place of wanting to win at all costs.
What is aggressive communicator?
Name 3 "red flags" or triggers for your anger
Give examples.
Behavior that is intended to cause harm to another person or damage property
What is aggression?
Name 3 emotions that often coincide with feelings of anger
What is fear, embarrassment, disrespect, jealous, rejected, etc.?
True or false: Studies show that "venting" anger (i.e. hitting a punching bag, yelling into a pillow) decreases feelings of anger
What is false? Studies actually show that venting anger INCREASES anger for most people!
They can find it difficult to effectively express themselves, and want to avoid confrontation at all costs.
What is passive communicator?
Is anger "bad"?
No, it is a natural human emotion
This is often triggered by a perceived wrong or a personal annoyance and it one of the most dangerous forms of anger leading potentially towards physical or verbal outbursts.
What is volatile anger?
Is anger a learned behavior or a genetic predisposition?
Learned behavior
What helps reduce stress when you feel your anger escalating?
They do not resort to manipulation or pushing limits, rather they seek compromise and consensus through active listening and clearly expressing their wants or needs.
What is assertive communicator?
Used to avoid criticizing or placing blame.
What is "I" messages?
This anger is caused when circumstances become too great for an individual to cope with or handle at the moment.
What is overwhelmed anger?
Name three behavioral cues for anger?
Type of relaxation exercise that helps calm breathing
What is deep breathing exercises?
This communicator seems sweet and easy-going, but they are operating from a place of anger and resentment.
What is passive-aggressive communicator?
Represents the idea that, although anger is displayed outwardly, other emotions may be hidden beneath the surface.
What is the Anger Iceberg?
This is anger that is directed at an individual or organization in order to ‘get back at them’ for perceived wrong on their behalf.
What is retaliatory anger?
Thoughts that occur in response to anger-related events are called _______ cues
Cognitive
Taking a few moments to collect your thoughts before saying anything
What is thinking before you speak?
This style of communication uses cunning, deceit and influence to control the outcome of the conversation, and thus the actions of the people around them.
What is the manipulative communicator?
Anger that is not expressed, usually because people subconsciously want to ignore it or avoid it, often out of fear or shame.