Hearthstone History
Service Plans
Food Safety
Anna's Place Policies
"What do you do when..."
100

What are the names of Hearthstone's original owners? 

Walt and Helen Friesen

100

How often should a resident receive a safety check? 

Every 2-3 hours! 

100

True or False: You must wear gloves when serving food. 

True!

100
When submitting a vacation request, how many days in advance should you submit it? 

30 days in advance

100

If a resident has a fall, what do you do?

Quickly walkie for the med tech, saying you need "immediate assistance". Try to keep the resident comfortable on the ground, do not get them up by yourself. 

100

What is the name of our Executive Director?

Tom Dolliver

100

When using a Hoyer lift or a sit-to-stand, how many people should be assisting with the transfer?

Always 2! 

100

How long can leftover food be stored safely in the fridge?

3 days and then it must be thrown out

100

During a fire drill, what is the FIRST thing that you do?

Change your walkies to channel 1!

100

As a caregiver or med tech, who do you call if you are going to be late for your shift?

The RCC! 

100

In what year was Hearthstone built?

2001

100

True or False: You may place furniture in front of a resident's bed to prevent them from falling out. 

FALSE! This is a restraint.

100

If you are saving leftover food in the fridge or an opened carton, what do you need to do?

Write the date on it!

100

How often should you approve your hours in Paychex?

DAILY

100

When you have a question/comment about a resident service plan or temporary service plan, who can you ask?

Ashley, the Resident Care Manager 

100

How many buildings does Hearthstone Senior Living own? 

2

100

When should a resident's laundry be done? (2 part answer!!)

On the resident's shower day AND when the laundry basket is full! 

100

Can you keep personal food in the House kitchens/fridges? (yes or no)

No! It must be stored in the breakroom fridge. 

100

When are staff NOT ALLOWED to park in visitor parking?

From 9am-4pm

100

If a resident family member has a complaint, who do you tell?

Madison! 

100

What is the Hearthstone Mission Statement?

To serve with Love, Respect, and Integrity.

100

When charting in POC, can you mark N/A for bowel movement documentation?

NO! You must write resident had BM or had no BM.

100

True or False: If the kitchen brings a snack that is perishable, like macaroni salad, it can sit on the counter.

False! Please put those types of snacks in the fridge after passing out to residents.

100

True or False: There should always be someone watching the floor in each House.

TRUE! Ask caregivers, med techs, Madison, Ashley, Candice, Life Enrichment. Reach out if you need help! 

100

If you get injured at work, what do you do?

You must fill out the Injury/Accident Report Form BEFORE you leave the shift. And alert Madison!