Systems
Products
Programs
Security
Miscellaneous
100

Use this if you want to look up an address

What is QAS Pro?

100

Product that starts with ART or ARN

What is Artistry?

100

Clients start this to ensure they satisfy an annual government requirement without calling each year

What is Auto Required Minimum Distribution (RMD)?

100

Brokers and their assists clear security with this

What is the Broker's last four SSN?

100

The company that has helped people secure their future and protect the ones they love for 175 years

What is MassMutual?

200

Use this to look up information about checks MM has sent out

What is SAP?

200

Another word for a policy in the accumulation phase

What is deferred?

200

Clients set this up when they want to receive distributions at a specified frequency

What is a Systematic Withdrawal Program (SWP)?

200

Always verify this piece of client information for financial transactions

What is the client's full SSN?

200

The number of iced coffees David has in a day

What is four?

300

Use this to verify bank information the client provides

What is GIACT?

300

This immediate policy has no withdrawal rights

What is Retirease Choice?

300

Clients set this up when they want to contribute money to their deferred policy on a periodic basis

What is an Automatic Investment Program (AIP)?

300

The caller (non-owner) provides you with the contract number, verifying if it's active or inactive

What is Releasing Information No Authentication Needed?

300

The number of cats Katie has

What is five?

400

Use this when you process a fund transfer yourself

What is Annuity OTA AWS (OTA)?

400

This type of policy comes from life policy death proceeds

What is an income settlement?

400

Clients use this to redistribute their investments/funds on a periodic basis

What is Automatic Rebalance?

400

After checking the paperwork on file, verifying the last four digits of the TIN and owner's full mailing address

What is trust owned security?

400

1295 State Street
Springfield, MA 01111-000

What is the home MM office address?

500

Use this to look at auto program information on LIFECOMM policies

What is NonTraditional Annuity (NonTrad)?

500

LIFECOMM policies

What are Flex Extra, Flex IV/Fund 4, and Foundation?

500

Auto program(s) that can be terminated over the phone

What are SWPs, Auto RMDs, Auto Rebalance, and AIPs?

500

Form(s) that can be sent blank to an authorized caller

What are

  • F6734 - Trust Certificate

  • F7833 - Partnership Certificate

  • FR2057 - Corporate Resolution

  • F5242 - POA Form

  • FR3025 - Associated Persons form

  • W9/W8BEN

500

Where you can recognize your coworkers and be recognized for your hard work to receive points.

What is spotlight?