BEFORE A ROBBERY
Any bank is always at the risk of what?
A Robbery
______________, do as he says, and get him out of the bank as soon as possible.
Give the robbery what he wants
Keep your eyes on the who as they leave and make note of what?
The robber and his height!
What is the name of the safe kept at the Teller wickets and does CB has any?
Anti- Bandit
What is Camana Bay current staff complement?
13
What should you use to be Alert?
EYES
A calm attitude assures your ___________ during a robbery without unnecessarily challenging the robber
SAFETY
Who should you tell you've been robbed?
Another staff member
What should be maintained in all teller tills?
Decoy / Bait Money
What is the name of our current Managing Director?
Mike McWatt
What should Tellers keep within to reduce robbery loss?
Authorized Limit
ALWAYS COMPLY WITH THE ROBBER'S DEMAND. ________________________ .
DON'T BE A HERO!
What should be done in order to prevent a hostage situation?
Close and lock all doors
What help reduce robbery loss?
Keeping within cash limits
Who is the SVP of Retail & Operations?
Amanda Bodden
What should be maintained in all cash drawers?
Bait Money!
What should be included in the cash given to the robber?
Bait/Decoy Money
What area should be left undisturbed and what form is to be completed?
The robbery area and the robbery description form
What form should be completed independently and where are they located?
The robbery description form located at all wickets and desk!
When was Butterfield Established in the Cayman Islands?
1967
It is a fact that many robbers does this to the places they rob?
CASE!
What should you keep or what should you do if observed that a robbery is in progress?
Keep the Holp-up Note or, activate the alarm and remain in your position and appear busy
Who is permitted to leave?
Who is permitted to speak to the media?
No one!
Management or the Police
Deter robberies by consistently following what procedures?
Dual Custody!
What two countries starting with the letter "S" is Butterfield also located in?
Switzerland & Singapore