AOT JEOPARDY

Know your devices

100

MZ4001ci-MZ7001ci Color cartridge yield?

24,000 pages (at 5% page fill)

200

How many staples in a box?

15,000 (3 x 5,000 staple cartridges)

300

Amp requirement for new NOVA Series?

20amp (dedicated circuit)

400

DP-7170 is 320 sheet Dual Scan Document Processor with ______-feed & _______ detection?

multi and staple

500

to get booklet & trifold you MUST to add these 3 things to a 7001ci

attachment kit, 4k fin, booklet/trifold unit

Pricing and Profit

100

Outcost CPC for these (2) A4 color devices are .0125 and .055

Taskalfa PA4500ci and Taskalfa MA4500ci

200

Outcost CPC on the MA2600 and PA2600 are these rates

.03 and .18

300

$6940 is the outcost of a MZ________ci with 4 hicap trays, small doc feeder

MZ3501ci (old 5k special is now a 7k special)

400

I have a mz3501 with no finisher, I need 7-bin sorter, what is the OC of the accessories i need to add (within $100)

$2805 (attachment kit, 4k fin, 7-bin sorter)

500

Outcost of an Nova 8500 (8353) with nothing but a finisher

$18,765

Sales Situations

100

Prospect unhappy but says they are stuck because they have time left on their lease

If I were able to buy you out of your contract within your existing budget  that solved your problems, would you be opposed to looking?

200

Have never used a Kyocera before and are hesitant to make a change because users may not like the new device

Demo/References to others

300

POC likes everything you're saying but you arent 100% sure they can sign the deal?

Is there anyone besides yourself that will be part of the decision process?  

400

They are a commercial print shop

Walk away

500

Wants to lock annual increases?

Guarantee annual increase will not exceed CPI (consumer price index)

Service and Support

100

Ways to log service calls and order supplies? (3)

yourAOT.com | 770.415.1702 | [e-mail]

200

Email address you send Delivery Requests?

[e-mail]

300

Your equipment didnt get delivered they way you specified on the delivery request form -- whose responsible?

Sales. If you cared enough, you should have inspected the devices and confirmed config prior to delivery. 

400

The yield on a KYOCERA taskalfa 7001 i/ci series drum/imaging unit/fuser/major PM

600,000 pages. Kyocera long life consumables last 1-3 times longer.  Canon = 475k, Sharp = 300k, Konica = 250k, Xerox = 175k

500

Once service call is placed, client should hear from tech within ___________ 

1 hour

Office Legends / Who Said It?

100

I'm good buddies with guy who works there

Phil Van Gelder

200

I spoke to you 3 months ago, you were slammed and walking into a meeting but said you would meet with me to talk about office technology/copier leases

Jeff Kramer

300

Big buyout this time, will make money next time

Phil Van Gelder + Jesse Long

400

Will you send me an email about that?

Kevin Schmidt

500

Bill: when someone else didnt do what you expected/they were supposed to do

"Control what YOU can control, manage to what you cant"