AP POTENTIAL
For AP potential access, what's the job aid reference if educator calling asking for AP potential access code?
Universal - Access Code Request Process
Use this job aid to support Advanced Placement (AP) educators with tips for using AP Registration and Ordering (APRO).
What's the Job aid?
APRO - Tips and Tools
This job aid outlines the required steps and information for handling and escalating technical and content-related cases for AP Classroom.
What's your Job aid?
Use this job aid to guide students, families, and school personnel through the available AP score reporting services including free score sends, transcript requests, score withholding, cancellations, and rescore requests.
What is your job aid?
AP Score Reporting Services for Students
This job aid outlines the escalation process for time-sensitive or widespread AP testing issues occurring between May 5 and May 30, 2025.
AP Test Administration Escalations
Educator requesting new AP Potential access code/code about to expire.
What's your Job aid?
AP Potential Scenarios and Case Creation
(AP Role access changes) School Request Removal / Deactivate
What's your Job Aid?
AP Program Access Procedures
Student unable to take or submit a test (non-secure and secure, including LockDown Browser)
what is your Job aid?
AP Classroom – Support and Case Requirements for AP Services for Students
With this option or service Students have the option to select one institution to receive a free score report when the current year's scores are released.
Free Score Send
Student/parent or Educator says student is preparing for AP exams but now may not have a place to test since AP schools cannot administer AP exams to the student if they’re not enrolled at the school.
what's your Job aid?
Test Admin - AP International Job Aid
Educator requesting new AP Potential access code/code about to expire.
If not Validated What's the escalation queue
AP/CRA Educator Tier 2 queue.
This job aid provides step-by-step instructions for educators on how to submit an extension request through the Digital Portfolio platform for Advanced Placement (AP) Computer Science Principles, Capstone, Art and Design, and African American Studies.
This job aid provides step-by-step guidance for replacing the retired LockDown Browser Kiosk App.
What is your Job aid?
AP Classroom for Chromebook Users
Use this job aid to understand recent updates to AP score reporting timelines for students, including expedited delivery windows and the 2025 blackout period for college/university reporting.
what's the Job aid?
AP 2025 - Score Reporting for Students
Use this job aid to respond to AP® student inquiries regarding policies, digital exam features, accommodations, score verification, and AP subject updates for the 2024–25 school year.
what's your Job aid?
AP Student Master Talking Points & Reactive FAQs
No Access Codes may be provided over the phone by any staff, including ____, ____, or ___ team members.
Provide the specific Tier?
Tier 1,Tier 2,Tier 3
There is an internal process at College Board that provides access to AP schools called _______ DO NOT use this term with customers. If they have any of the issues explained below, just refer to them by the type of concern, i.e. participation form is not available, they are unable to order exams, etc.
Whitelisting
Job aid that provides the information about
AP Classroom Practice Exam Policy ?
AP Classroom - Support for AP Services
If ADMIN EDUCATOR sees neither a score nor an exam name shown with an event code in the Student Score Report or Student Datafile
what's your Job aid?
2025 Missing or Delayed Scores and Event Codes Management – Educators
Will the digital AP Exams start automatically, or will schools be able to manage the start time?
what's your Job aid?
AP 2025-26 Master Talking Points and Reactive FAQs
What Subjects are Not Included in AP Potential Rosters?
AP world language exams, Art and Design and AP Research
Orders after the Deadline
Select Orders After the Deadline from the Support Tools, which will give you a list of all AP Courses the school has set up.
What's your Job Aid?
APRO - Tips and Tools
Practice Exams (PE) are in the Course Guide section of the left-hand navigation. To view PEs, teachers should select ________ and then ________ in the left navigation.
Fill in the blanks!
Job aid hint :
AP Classroom - Support for AP Services
Course Guide and Practice Exams
Renaming of the “Equity and Excellence” REPORT to “College Credit Report” in the AP Score Reports for K-12 Educators online portal.
What's the job aid that indicates the above change in AP score reports?
AP Score Reports for K-12 Educators
We have some students who take two exams on the same day. How can we ensure their device won’t run out of power during the exam?
Provide one consideration on this issue:
Job aid hint : AP 2025-26 Master Talking Points and Reactive FAQs
Seat the student where their device can be plugged in during the morning exam.
Provide the student with a power bank or external laptop battery.
Start the morning exam at the beginning of the start window (as close to 8 a.m. as possible) and start the afternoon exam at the end of the start window (as close to 1 p.m. as possible) to allow time to charge the device between exams.