A Page with a View
The page you land on when first accessing CHIP
What is CHIP Overview
This is the first lifecycle phase for Auto Property Complex
What is Coverage
Column that may indicate severe damage to 1 or more vehicles rendering them a total loss
What is PTL- Potential Total Loss
These show up as a green bar on your calendar
What are State Farm recognized holidays
Facts of Loss, claim status, lifecycle phase and claim number are displayed here
What is the Claim widget on the Claim 360
These are tasks that are not part of your Inventory
What our performer tasks
Liability has to be established for this participant type to complete the Investigation Lifecycle
What is an insured
This column is the default ordering of your inventory page
What is Date of Loss
Calendar tasks and File Notes
What are the 2 task types displayed on the Calendar page
I can use this page in ECS to manage my pending Property Damage Demands
What is the negotiation page
Clicking on this on the Overview page will take you to the ECS Claim folder for a specific claim
311, 312, 331, 332, 333, 334, 340, 390, 391, 392, 393, 394, 395, 396, 397, 401, 402, 410, 500, 501
What are COL that do not require liability to be established
Tells you what causes of loss that are open and assigned to the logged on user
What is COL
ICC, Pre-Trial, Trial & ADR Events
What are key litigation dates displayed on the calendar
Open request reviews are displayed here
What is the Claim 360
Tasks that display on the Overview page fall into this date range
Expired and Due Current Day
Final Indemnity Payments for all COL complete this lifecycle phase
What is Damages
This icon opens up a window to filter your inventory
What is grey funnel
You have some planned time off next month, it would be good to use this Calendar Feature
What is OOO
File Notes can be filtered by Priority on this page
What is Calendar
This is the maximum number of days to respond to a Property Damage Demand
What is 7
Claims with all COL handling complete fall into this category
What is Other
There may be an injury on this claim if you see this icon
What is a red cross
Property Damage Demands will display on the calendar by this
What is demand due date
APC Favorites can be found here in CHIP
What is Other Tools