Coverage
Claim Handling
Data Integrity
Damages
Bonus
100

Applicable coverage for a Penske rental the insured has obtained for 3 months

What is Hired/Non-Owned?

100

When insured's main contact is listed as unknown, these are some of the potential locations where additional contact information can be found (3)

What is the NOL, older claim, agency/agent?

100

Captures if the insured's are allowing their employees to utilize their vehicle for personal use

What is in the course of employment? 

100

Impacts how accurately damages are assessed and if something listed on an estimate should be covered

What is damage description?

100

The second contact attempt with all parties involved, when same-day contact was not successful

What is the next business day?

200

Law states a driver cannot receive the first $15,000 for BI or $25,000 for PD if they are uninsured during the time of the auto accident

What is LA No Pay No Play?

200

Option for a drivable vehicle that belongs to a claimant that will NOT have time to obtain an estimate for at least 3 weeks

What is CCC photo estimate?

200

Impacts what negligence law will apply

What is the loss location? 

200

Best assessment method for a claimant's 2005 Chevrolet Impala that is located at a tow yard and for which liability has been accepted

What is Copart's TLE?

200

Expectation that should be set with claimants for all DV reviews

What is 30 days?

300

Vehicle leased for 10 months for an insured with a composite-rated policy

What is vehicle 0-unscheduled?

300

Resource to locate claimant's contact information when the only available information is their carrier's claim number

What is ISO?

300

Impacts applicable coverage, permissive use (in the scope), the investigation itself, and is information the insured's and agencies can see on their loss runs. 

What is time of loss?

300

Best assessment method for an insured's 2022 Mercedes Benz, for which the repair shop of choice is out of network 

What is appraiser/staff appraiser?

300

Turnaround for subrogation demand reviews

What is 30 days?

400

Dollar amount that triggers needing to issue a 2-party check for all insured vehicles that have a lienholder

What is $2,500?