Policy
This is the amount listed in your policy's Declarations that will be subtracted from any payout for a covered loss.
What is the deductible?
This is the number of characters in a standard Vehicle Identification Number (VIN).
What is 17?
This is Germania’s preferred vendor for auto hail damage repairs.
What is Hail Valet?
This unique identifier can typically be found on the dashboard near the windshield or inside the driver’s door frame.
What is the VIN?
This is the year Germania Insurance was founded.
What is 1896?
This is the maximum amount your Personal Auto Policy will pay for direct physical damage or theft of personal property.
What is $500?
What is Germania's official name to the tool that allows customers to upload photos of their vehicle damage to receive an estimate remotely.
What is Mobile Express Link?
This certification is required when using aftermarket sheet metal parts in a repair.
What is CAPA or Keys-IQ?
This adjustment should be applied to the refinish when repairing a panel on a vehicle.
What is a basecoat reduction?
This is the town that Germania was founded in.
What is Perry?
This term means using a vehicle while it is enrolled and being used in connection with a car sharing program.
What is car-sharing?
This software is widely used by field inspectors to write damage estimates for auto claims.
What is CCC One?
This term describes the situation when the cost to repair a vehicle exceeds its actual cash value.
What is a total loss?
This service should be performed when a vehicle’s wheel or tire has been impacted in a collision.
What is an alignment?
This is the GPS referral percentage goal set by Germania for the year 2025.
What is 45%?
These five types of damage are excluded from coverage.
What are wear and tear, freezing, mechanical or electrical breakdown, road damage to tires, and fungi/rot/bacteria?
This term refers to damage that existed before the current loss and is not related to the claim.
What is unrelated prior damage?
These are the 4 conditioning levels on a total loss.
What are fair, average/private, dealer retail, and exceptional?
After a wheel impact, this area of the vehicle must be inspected for potential damage.
What is the wheel well or suspension?
How many members are on the Board of Directors?
What is 14?
This process can be requested by either party when there’s disagreement over the amount of loss.
What is an appraisal?
This process involves resetting or aligning vehicle sensors, often required after repairs involving advanced driver assistance systems.
What is calibration?
Name 5 of the conditioning categories.
What are seats, carpets, glass, dashboard, headliner, sheet metal, paint, trim, engine, transmission, and tires?
These are the minimum standard photos required during an auto damage inspection.
What are VIN, 4 corners, odometer, license plate, 3 photos of damage, and unrelated prior damage photos (if applicable)?
Who is Otto Rau?