Show:
Location Location Location
Please Hold
Ends and Odds
A.C.R.O.N.Y.M.S
I'm not just sure, I'm Insured
100
5th floor, 333 Longwood
Where is Adolescent Medicine Located?
100
Good Morning/Afternoon, DEPT, this is NAME speaking, how can I help you?
What is the preferred way to greet a patient on the phone?
100
$2500
How much is the hospital fined per patient if you as a scheduler fail to document a signed NPP form?
100
The abbreviation for Children's Hospital Primary Care Center
What is CHPCC?
100
The number that you may have to provide a to a PCP's office.
What is an NPI (National Provider Identifier)?
200
3rd Floor, 333 Longwood
Where is Otolaryngology Located?
200
9-911
How do you dial 911 from a hospital phone?
200
APER or Associate Patient Experience Representative
What is a trainee's title?
200
ORL
What is the abbreviation of Otolaryngology?
200
These six pieces of information are needed to enter a patients insurance into Epic
What are insurance name, member relationship to subscribor, subscriber name, member id, group number and effective dates
300
Farley 6
Where is Physical Therapy located?
300
Staying on the line and walking the patient and other caller through the transfer
What is a warm transfer?
300
IFS
What is the abbreviation for Interactive Face Sheet
300
This is the main difference between an HMO and a PPO
What is referral requirement?
400
Jamaica Plain
Where is the Martha Eliot Health Center located?
400
DAILY DOUBLE!!
Just kidding. That's totally not happening.
400
AFCC
What is the abbreviation of Advanced Fetal Care Center?
400
A patient/family would have to sign a waiver (unless they have masshealth) for this reason
What is the lack of having a valid referral on file?
500
Fegan 6
Where is the Medical Specialties Department located? (Allergy, Dermatology, Hematology, Rheumatology, Atopic Dermatitis)
500
Page the STIK beeper (pager #7845)
What should you do if you are ever exposed to blood or body fluid?
500
Epic
Trick question, Epic is not an abbreviation.
500
This party is responsible for issuing a referral to a specialist
What is the PCP?