Knowing Your Biz
If your location finishes above a 2.5 APO, how much does that payout on the TL Bonus?
$0.50 per accessory
If your location gets to 100% GM, how much is your TL Bonus? (What is the % of your GM?)
1.5%
How much is the iPhone 16 Plus - (No trade required)
$10.99
What tool should we be using with EACH interaction to build quotes, show discounts, and provide value to each customer?
MST (Rate Plan Calculator)
Which Director's BIGGEST fear is bridges over water?
Meier
How much is PVGA worth on the ranker?
25%
How much do you earn if your CSAT is above 86%?
$50 per commission eligible rep
How much is the iPhone 16E (No trade required)
$5.99
What should each rep do with their tablet before passing Dashboard?
Bring to you to show eligible products & services. (Fiber & AIA)
How many BEER badges has Brandon Stockton earned on his app?
1,104
What resource should EACH TL have access to, to assist with Business interactions?
COE
If your location finishes above 100% of your PVGA goal, how much do you earn?
$5 for EVERY premium & $2.50 for ALL others.
How much is the Samsung Galaxy S24 FE?
$5.99
What should you do when fiber/AIA-C is not available?
Check the address through business
Where is Brandon's FAVORITE place to visit in the USA?
Disney
How many days in a week should your whiteboard be updated and reviewed with your team?
EACH day that you are open
How much do YOU earn, for every Fiber/AIA that your location sells?
$20
How much is the Samsung A16?
$2.99
Today is Friday, what is the process for Bill Pays?
Re-rate and offer at least ONE promo.
Which Director's BIGGEST fear is sharks?
Hinds
What is the MOST impactful exercise that you and your team can do during downtime?
CCLM leads
If your location gets to 100% GM & 120% AT&T Attainment, what is your payout of GM?
2.5% (Almost DOUBLE)
How much is the iPhone 15? (On Business)
$1.99
What do you do with a rep, that shows up to work NOT wearing AT&T team colors? (Nametags included)
Send them home to change
Which Director took dance in High School?
Meier