SAP
Lines of Businesses
CR&E
IOC
100

Head of the Product Engineering Board Area

Thomas Saueressig?

100

SAP's in-memory database platform

SAP HANA

100

The tool that revolutionized our approach to monitoring

Customer-Centric Observability

100

Where BTP incident tickets are usually created

JIRA

200

The current headquarters of SAP

Walldorf, Germany?

200

The next generation business suite from SAP

SAP S/4HANA

200

CR&E's Strategy & Operations Lead

Aileen Armstrong

200

According to the IOC Playbook, what's the duration for a Degradation to be considered for SWAT?

3 hours

300

The year SAP was founded

1972

300

SAP's cloud-based human capital management software

SAP SuccessFactors

300

The theme of this year's CR&E Summit

Connect, Reflect, & Evolve

300

Name two of the AMER shift OELs

Cindy Romero, Marvin Buot

400

Give one SAP Germany location besides the headquarters

Berlin, Munich, Dusseldorf, Dresden, Frankfurt, Hamburg…

400

SAP's procurement and supply chain cloud platform

SAP Ariba

400

The CR&E team that comprises multi-talented members who act as the "first line of defense" for the IOC SWAT team regarding outage detection

CHEs

400

Name one of the GCID IOC Accountables

Steffen Germersdorf, Craig LeDonne

500

Name a co-founder of SAP besides Dietmar Hopp and Hasso Platner

Claus Wellenreuther, Klaus Tschira, and Hans-Werner Hector

500

SAP's travel and expense management software

SAP Concur

500

The region has the most CR&E team members

APJ

500

Internal CRCA delivery thresholds

5 days for an Intermediate CRCA and 10 days for a Final CRCA