Cloudy Not Rainy
Services that Sell
BOLTS
Mixed Bag
100

This company has was born in the cloud in 2006.

What is Appirio?

100

The service that Appirio "grew up on "and what most customers come to us for.

What is Implementation or Integration Services?

100

This community accelerator, delivers actionable communications on a highly individualized, multi-brandable platform.

What is a Franchise Bolt?

100

A product that might improve your CSAT score or your first call resolution time.


What is Service Cloud?

200

This cloud product helps organizations manage sales activity from prospect to close and beyond.

What is Sales Cloud?

200

Service that helps optimize the UX and UI across all technologies. 

What is Digital Design?

200

Known as A.G.E.

Appirio's Gamification Engine Bolt.

200

A subscription-based, priced-by-seat, resource service model.

What is Shared Thrive?

300

This cloud product was designed (Among other things) to enable field service technicians.

What is Field Service Lightening (FSL)?

300

The Appirio service that generates actionable recommendations for customers and can drive project momentum.  

What is Strategy or Phase 0?

300

A "conversational" interface for CRM.

What is Nigel or Voice Integration Bolt?

300

Product that offers more direct interaction with customers, vendors, employees, or partner groups. 

What is Community Cloud?

400

This product automates influence campaigns to identify and nurture prospects. 

What is Marketing Cloud?

400

The service that provides customers access to certified IT professionals.

What is Talent Cloud?

400

Two Bolts used in Higher Education.

What are the Faculty and Student Community Bolts?

400

Known as CPQ. 

What is Configure, Price, & Quote.?

500

This platform enables B2B and B2C customer transactions.

What is Commerce Cloud?

500

This service helps customers manage change using a variety of capabilities, services and deliverables.  

What is OCM or Organizational Change Management?

500

A bolt used by manufacturers to support products post-sale. 

What is the Warranty Management Bolt?

500

A PSA.

What is Financial Force?