Redzone
Family Room
Business
Back of House
Accessories
100
A customer who is coming in to the store that purchased their item ahead of time to get in and out of the store quickly.
What is a personal pickup
100
How are the family room tables labeled?
What is A-D Clockwise
100
The main information that we need to qualify an introduction and create a business profile.
What is a Business Address
100
An easy way to help your runner engage with the customers on the floor
What is Names in Runner
100
Not the apple pencil, but this can be used with a 3rd party app to create art!
What is Pencil By 53
200
A way to finance a purchase for 0% interest over the course of 6, 12, or 18 months if the purchase is made within the first 30 days of opening the account.
What is Barclays Financing
200
The cost of a replacement iPad with AppleCare+
What is 49$
200
An online database that helps us find existing business profiles to link business sales and interactions
What is Engage
200
Keeping the redzone clean for customers and back of house clean for employees.
What are Visual Standards
200
This lens extension comes with up to 4 extra lenses to enhance your iPhone photography!
What is Olloclip
300
An extended warranty that covers OS devices. Offers two extra years of manufacturers warranty and 3 years of phone support.
What is Apple Care
300
The easiest way to schedule an Genius Bar Reservation with an Apple ID
What is Apple Store App
300
The business team is another resource in the store and fits into most customers' ___________
What is Complete Solution
300
When someone makes a return you can save time by doing this instead of leaving the floor
What is Reverse Runner
300
Weather proof, 360 speakers, durable, portable, wireless speakers
What is UE BOOM
400
You can finance through barclay's for 12 months if you spend between $____ to $_____
What is $499 to $998
400
This application helps with sending a reset password for an individuals apple ID or helping with overriding activation lock
What is iCloud Support App
400
The top three points that you can use to position Apple Business.
What is Direct Point of Contact, Flexible Purchasing Options, and Support Solutions.
400
You accidentally returned a closed macbook pro as open box, but that's ok, the back of house specialist can do this to fix it.
What is Move to Sellable
400
A blue extension link in runner that takes you to extra information, manufacturer notes, reviews and more on specific products
What is More Info
500
When coming in to exchange an iPhone 6s or 6s+ on IUP, you must do what to avoid a hard credit check a second time.
What is Sell the New Phone and then Returning The Old Phone
500
This support page is the easiest way to reference out of warranty replacement prices for customers.
What is Service Answer Center (FAQs)
500
A System in a Joint Venture can consist of these products
What is 1 mac, 1 iPad, 1 iPhone, 2 Thunderbolt Displays, and 1 iPod
500
Application used to keep track of all in store use and demo devices
What is RIO
500
Mountable camera that can be used at home or in the office.
What is FLIR FX