iphone 5
ios 6
Carriers & Contracts
Accessories & Essentials
Launch Day & Customer Journey
100
This is the intelligent, reversible connecter that is 80 percent smaller than the 30-pin connector.
What is the Lightning connector?
100
This is the major update to facetime with ios 6.
What is facetime over cellular? *carrier restrictions apply -- AT&T MUST BE MOBILE SHARE
100
This is the only carrier (in apple stores) that offers new and existing customers unlimited data.
What is Sprint?
100
This is the amount of times a customer with applecare+ can pay a $49 service fee for accidental damage.
What is two times?
100
After the warm welcome, this is the first place a specialist should go with their customer.
What is the genius bar to get product?
200
The a6 chip is 20 percent smaller than the a5 chip and up to This many times faster.
What is 2 times?
200
This new feature to ios 6 mail ensures you’ll never miss an important email from your boss or your mother.
What is VIP inbox?
200
This is the verizon plan that replaces single-line and family shareplans.
What is Share Everything?
200
Apple tested 124 different prototypes of the EarPods on this many people to ensure great fit and stability.
What is 600?
200
This is the purchase limit for iphone 5.
What is 2/customer?
300
These are the three differences between the facetime camera on iphone 5 and previous iphone models.
What is iPhone 5 has a 1.2 MP camera AND 720P video AND a backside illumination sensor? (backside illumination sensor increases low-light performance)
300
This new feature of ios 6 keeps track of which pages are open on other ios 6 devices or a mac with mountain lion.
What are iCloud Tabs?
300
These are the three types of plans offered for AT&T iphone users.
What are mobile share, individual and family?
300
These are the two accessories available for a customer to purchase who wishes to connect a 30-pin accessory to a device featuring the lightning connector.
What are Lightning to 30-pin adapter ($29) and lightning to 30-pin adapter (.2 m) ($39)?
300
This is the person who must be present to add-a-line to an existing account or port a line out of an account with a different carrier.

Who is the primary account holder? NO EXCEPTIONS CAN BE MADE!!!!!!
400
This is the reason why the iphone 5 is not compatible with existing micro-sim cards.
What is the iPhone 5 uses a Nano-SIM?
400
This is the new maps feature in ios 6 that allows a user to view cities and landmarks from the air.
What is FlyOver?
400
This is the maximum amount of shared data available with verizon share everything and at&T Mobile share plans.
What is 20GB?
400
These are the two ways a customer can purchase applecare+ for the iphone 5.
What are at the time of purchase and within 30 days (with a genius bar appointment)?
400
This is the type of carrier contract an authorized user for an account can agree to and sign.
What is an upgrade?
500
This is the additional amount of browsing time the iphone 5 has over the iphone 4S.
What is 2 hours on 3G and 1 hour on WiFi?
500
These are the four available options when choosing to “Remind me later” on an incoming phone call.
What are IN ONE HOUR, WHEN I LEAVE, WHEN I GET HOME, & WHEN I GET TO WORK?
500
These are the two options sprint offers for adding mobile hotspot to an iphone contract.
What are 2GB/$19.99 and 6GB/49.99?
500
After the warm welcome, this is the first place a specialist should go with their customer.
What is the genius bar to get product?
500
This is the place where an iphone 5 transaction should take place on launch day.
What is the RED ZONE ONLY?