Safety & Sani
When should you wear gloves?
When cutting or expo-ing
What garnish should always be on mashed potatoes (unless the guest requests otherwise)
Parsley
How many ounces is the mucho glass?
18 oz
What is the store number (not phone number)?
8943
How should appetizers be delivered to the table?
App plates already on table get passed out to guests and app goes in middle of table.
How many handwashing sinks do we have?
three (one behind the line, one by GU, one behind the bar)
If a guest orders an BYO omelette with mushrooms, onion, and spinach, what would you recommend?
Spinach mushroom, no hollandaise and no tomato
What is in the irish coffee?
Jameson, Simple syrup, coffee, whipped cream, monin mint zig zags
How many TVs do we have?
21
What do we give away to guests for birthdays?
Brownie Bite
What is the temperature danger zone?
41 to 141 degrees F
What types of eggs do we have?
Egg Whites, Shell Eggs, Liquid Eggs
Name the ingredients and measurements in a manhattan.
2 oz bourbon, 1 oz sweet vermouth, 2 dashes of bitters, garnished with a cherry.
What is the standard discount for seniors and veterans?
10%
What does BLAST stand for?
Believe, Listen, Ask, Solve, Thank
What is the method for cooling down hot food?
Cool it down to 70 in an ice bath and within two hours, it must come down to 41 degrees before putting in the cooler
Name five side items
Green Beans, Mashed Potatoes, Cole Slaw, Waffle Fries, Fries, Broccoli, Loaded Mash, Sub Salad, 4 chz mac, pancakes, hashbrowns, onion rings
Name six of our tequilas
McCormick (or Capitan), Jose Cuervo, 1800, Teremana, Don Julio, Dos Hombres, Patron
What is the nearest highway and what exit are we off of?
Highway 53, Golf Road (Exit 85)
How many steps are in the guest journey map?
8 (Greeted, Order Bev, Takes order, Attentive Service, Wait for food, Restroom, Pay, Guest exits)
True or false: The sanitizer test strips do not have an expiration date
False
What is the correct plating method for the 2x2x2 combo?
2 eggs at 3 o’clock, 2 pancakes at 9 o’clock, and 2 meats at 12 & 6 o’clock on a platter.
Name the ingredients in our Breaking Rock Margarita
If a guest asks why applebee's and ihop are together, how do you respond?
The same company owns both, and took advantage of breakfast and dinner.
If a guest orders a clubhouse grille (Applebee's only) or crepes (IHOP only), how do we respond?
Avoid saying "we can't make that" and instead respond by saying "here's what we can do" etc.