Show:
Altair
Convio / Business Objects
Other Applications
Chapter Interactions
Departmental Relations / Projects
100
In addition to several software upgrades, this component was also replaced.
What is hardware?
100
Updates to SmartReports include this new event in 2012.
What is MuckRuckus?
100
People were able to register online for the Public Policy Conference because of this application.
What is RegOnline?
100
Name three of the five Chapter visit destinations in 2012.
Where are Portland, Chicago, Pacific South Coast, KSG, and Upstate New York?
100
Name the other department involved in the Walk Blueprint project who was responsible for providing Convio with design specs.
What is Marketing?
200
The release number we are currently on for fixes and enhancements.
What is 2.0?
200
Name the version numbers of two Convio releases this year.
What are 8.0 and 9.0?
200
Identifying all existing materials for this application was crucial as we transferred content from one platform to another.
What is Learning & Development System?
200
This is the number of chapter visits the Application Support Team made in 2012, so far.
What is seven?
200
Name the department the App Support Team worked with to get Web Grants up and running.
What is Research?
300
Altair change controls were moved to this platform for efficiency.
What is Remedy?
300
Through this project, we were able to improve both efficiency and design in Walk TeamRaisers.
What is Walk Blueprint?
300
This is the number of Altair training sessions added to the Learning & Development System this year.
What is 19?
300
Discussions with chapter staff during Chapter Visits included these two items- name one.
What are best business practices and application training?
300
Name two Tier 1 tasks that were moved from Application Support to Support Center.
What is Password Reset and Account Create?
400
A release in Altair targeted a particular group and its functionality. Name that group.
What is volunteer?
400
Name the event we're rolling with for the next BluePrint project.
What is Bike?
400
Management created reporting metrics in this application for the Support Team.
What is Remedy?
400
Name five of the six Application Support team members who attended a Chapter Visit in 2012.
Who is Beth, Karen, Vinnie, Dana, Sean or Francine?
400
Name four out of the five people who participated in MS Events this year.
Who is Dana, Karen, Vinnie, Ronnette & Jared?
500
The .Net Fix Process has resulted in building a better relationship with which department.
What is Programs and Services?
500
The development of two of these reports in Business Objects were an improvement over 2011.
What are Standard Volunteer Reports?
500
The Learning & Development System is not only responsible for the training of this application, it is also housed within it.
What is Saba Centra?
500
The number of Remedy requests has the Application Support Team resolved to date in 2012 (round to the nearest 100).
What is 7,672?
500
Name the other department that partnered with Application Support Team to facilitate the Learning & Development System implementation.
What is Human Resources?