Problem Solving
Creativity
Personal Characteristics
Critical Thinking
Summary of Chapter 6
100

Define the term Problem.

What is a gap between what exists and what you want to exist.

100

This type of employee is more mentally flexible than others, which allows them to overcome traditional ways of looking at problems.

What is a Creative Worker?

100

If you are intelligent, well-educated and well experienced, you will make better what?

What are Decisions

100

Define Critical Thinking.

What is solving problems and making decisions through a systematic evaluation of evidence.

100

Creativity occurs when what 3 components come together?

What are...

1. expertise

2. being flexible & imaginative

3. the right type of motivation

200

This term means to be able to manage your feelings and emotions and those of others.

What is Emotional Intelligence (EI)

200

How can you become more creative?

What is search for Associations.

200

This happens when you are indecisive and a perfectionist

What is Procrastination

200

What are the 4 steps in critical thinking?

What are...

1. be skeptical about the argument

2. identify and evaluate the assumptions in the argument

3. consider alternative arguments

4. make a decision

200

These are methods of improving your creativity...

What are...

-concentrate intensely on the task at hand

-overcome traditional mental ideas

-brainstorming & brain writing

-establish number of ideas to come up with

-solicit feedback on your performance

*Other responses will be considered

300

This term means the intellectual, or traditional, type of intelligence that is necessary for solving problems.

What is Cognitive Intelligence

300

Define Insight

What is the ability to know what information is relevant to finding connections between the old and the new, combining facts that are unrelated, and seeing the "big picture"

300

This happens when past facts come to mind to deal with a situation and you also have a sudden emotional hunch.

What is Intuition

300

This term means enabling people to communicate through language, including reading, writing, and speaking.

What is Linguistics.

300

Define Exit Strategy.

What is determining in advance how to get out of a bad decision.

400

Define decision making.

What is choosing 1 alternative from the various alternative solutions that can be pursued.

400

This is key to creative intelligence?

What is Insight, including the combination of ideas (associating- making connections across seemingly unrelated fields)

400

Define Flow Experience.

What is total absorption in work; when flow occurs, things seem to go just right

400

What is the technical term for different talents and abilities?

What is Multiple Intelligences

400

This is the process of arriving at creative ideas by jotting them down.

What is Brainwriting.

500

What is the 6 step decision making process?

What is...

1. be aware of a problem/create one of your own

2. identify causes of the problem

3. find creative alternatives

4. weigh the alternatives & make a choice

5. implement the choice

6. evaluate whether you have made a sound choice. If later you find out that it is unsound, you are faced with a new problem, and the cycle repeats itself.

500

What are 5 external factors that foster creativity?

What are...

1. environment need must stimulate goal setting

2. enough conflict and tension to put people on edge

3. encouragement, including a permissive atmosphere that welcomes new ideas

4. humor

5. positive mood

500

What is it called when someone is able to avoid developing rigid viewpoints and is able to think of original alternative solutions?

What is Flexibility.

500

This term enables people to use their bodies, perceptual, and motor systems in skilled ways, such as expressing emotion through facial expressions.

What is Bodily Kinesthetics.

500

What is the term that means a fixed way of thinking about objectives and activities?

What is Traditional Mental Set.