Script Framework
Most unique opening thing we say in our script so that we don't make ourselves seem more important?
Just
What tonality would I use when first opening up calls?
Confused
The goal and objective of every single sales call is to what?
Add value and have a meaningful conversation.
When calling on behalf of a buyer what are two things we want to avoid saying or asking when we open the call?
THE NAME OF THE REAL ESTATE AGENT WE ARE CALLING FOR
Using NEPQ are we selling based on logic, consultative selling, Spin Selling, Emotional based selling or transactional selling,
Emotion Based
Whats one thing we are trying to avoid when going through our scripts?
Sales Pressure
What tonality would I use when someone tells me something that seems troublesome?
concerned
All homes that are in probate have what in common?
Executor of estate
attorney
Someone who has deceased and they recently inherited the home
True/False
During any sales conversation the most persuasive person is always the sales representative?
FAlse
Name a few things that using NEPQ appropriately will accomplish?
lower sales pressure
Fill in the blank
if it's ______________ the next step in our process is...
Appropriate
What is one tonality that the old style of sales teaches but is looked at as turning people off?
Certainty/Confidence as well
When making calls for GGMS name 3 filters that we typically use when we make our calls?
New
Priority Alert
Qualify
Active
This FBI negotiator has two ways to diffuse objections the first one is ________ the second one is ____________.
Mirroring
Labeling
What is one of the diffusing lines that you say any time you get an objection?
Thats not a problem...
What does NEPQ Stand For?
Neuro Emotional Persuation Questions
_______ is the canvas and the tool you turn on and off that will convey the tonality you are trying to communicate.
Body Language
Facial Expressions
When we make calls on behalf of GGMS there is a reason why these calls are typically easier than others. the folks that we reach out to we are calling them based on their_________________?
Behaviors
This one approach that you can take the last few words of what someone says to easily defeat any objection is?
Mirroring
Finish this line
I was wondering if you would be open to finding an __________ in your business that is causing you to lose money every month...
Hidden gaps
Name the 5 tonalities you must possess following the NEPQ Framework.
confused
Playful
Concerned
Curious
Challenging
When overcoming an objection it's important that your tone does what?
Stays the same throughout
Name 2 Core Values of Appointments Today?
Seek First to understand than to be understood
100/0
people before profits
This basic selling style has been around since the 1800s.
Consultative Selling
Spin Selling
Feature Benefit Selling
The founder of NEPQ made how much money his last year as a w2 employee?
2.4 Million