Leadership Roles and Responsibilities
A mindset and operational mode in which you prioritize supporting your peers instead of your direct reports
What is First Team
The practice of building deeper connections by seeking to understand others, asking meaningful questions, and showing genuine interest in their passions and what matters to them.
What is “Intentional” Relationship Building
Barriers that hinder organizational cohesion and goal achievement, often caused by isolated departments with limited communication and collaboration.
What are Silos
The shared values, beliefs, and behaviors that define how work gets done in an organization.
What is Organizational Culture
The ability to understand and interact effectively with diverse cultures, while being aware of one's own cultural context.
What is Cultural Competency
Your workforce's confidence in your company, including its mission, leadership's vision, culture, and values, as well as trust in managers and team members.
What is Organizational Trust
A team environment where individuals feel safe to take risks, express ideas, and admit mistakes without fear of negative consequences.
What is Psychological Safety
This principle emphasizes that speed matters in business, many decisions are reversible, and calculated risk-taking is encouraged.
What is Bias for Action
The reluctance or pushback employees may have when faced with organizational change.
What is Change Resistance
When teams from different departments work together toward a common goal.
What is Cross-Functional Collaboration
The practice of openly sharing information while exercising discretion to build trust and support informed decision-making.
What is Transparency
This leadership trait fosters trust, authenticity, and stronger team connections by demonstrating self-awareness and openness.
What is Vulnerability
A process that seeks agreement from all members before moving forward.
What is Consensus Decision Making
The ability to adjust and remain effective in a changing environment.
What is Adaptability
The ongoing process of expanding leadership skills and capabilities.
What is Leadership Development
The responsibility of leaders to own decisions, actions, and outcomes while fostering a culture of trust and integrity.
What is Accountability
The process of addressing disagreements constructively to maintain team cohesion.
What is Conflict Resolution
The idea that if you have 70% of the information needed to make a decision, it's better to act than to wait for full certainty.
What is the 70% Rule
A belief that abilities and intelligence can be developed through effort and learning.
What is a Growth Mindset
A commitment to self-improvement, seeking knowledge, and adapting to new challenges.
What is Continuous Learning
This role sets the tone for prioritizing the leadership team as their first team, reinforcing alignment, collaboration, and collective accountability.
Who is the President and Chief Executive Officer
Ensuring all members are working toward shared goals with a clear understanding of their roles and expectations.
What is Team Alignment
Periodic review of meeting practices, including frequency, length, agendas, objectives, and alternatives like asynchronous updates.
What is a meeting audit
Involving and communicating with those affected by change to ensure smooth transitions.
What is Stakeholder Engagement
Understanding one’s strengths, weaknesses, emotions, and impact on others.
What is Self-Awareness