Tools
Furnace Parts
Who to Talk to
What To Do
Service Titan
100

Used to check Static Pressure

What is a Manometer


100

Lights the Fuel

What is the Ignitor

100

When you change your personal address.

Who is HR (Jennifer)

100

When you are in a vehicle accident 

What is call Fleet Response 

100

Do this when before each call

What is look up customer history.

200

This tool is used when a wheel is stuck

What is a Wheel puller

200

Tells a three phase blower motor how fast to turn

What is a Blower Mod

 

200

When you have a customer that wants a new system

Who is Alex

200

When you move

What is contact HR.

200

Don't do this before you go on lunch

What is Dispatch to next call.

300

Using this tool will tell you the Amps

What is a Clamp on meter

300

Shopping bags, Birds, And Balls can all be found in the furnace part.

What is the Inducer Motor

300

When you are done with a Call

Who is Dispatch

300

When you are finished with a call

What is Debrief 

300

Make these when a customer needs a repair

What are Estimates 

400

When you want to know the efficiency of a furnace you would use this.

What is a combustion analyzer 

400

Most misdiagnosed part in a furnace. 

What is the Pressure Switch

400

When you are sick or need a day off

Who is Your Manager (John)

400

When you need a restock before your restock day

What is Text Dave G for early restock

400

Take these when on a call

What are take picture.

500

You use this tool when looking up Unit info

What is an IPAD OR Cell Phone

500

This Furnace Part is tasked with making sure the gas valve opened and gas lit.

What is the flame Sensor

500

When you have a technical question 

Who is Your Team leader

500

When you need a Part

What is Take picture of part number and model send to parts.

500

What does adding the install date do for service titan

What is add RPO tags