North Carolina
Capital of North Carolina
What is Raleigh?
Where all Post Sales enablement and documentation lives.
What is InfoHub?
This role is the delivery point of contact and is responsible for project governance and risk management.
What is an Engagement Manager (EM)?
Apptio's 3 main product families
What is Cloudability, Apptio and Targetprocess?
IBM's Nickname
What is Big Blue?
The City of Raleigh is named after this person.
Who is Sir Walter Raleigh?
What are discover & plan, configure & rollout, and project close & ongoing success?
This person leads the detailed use case discussions and documentation. They responsible for solution design and configuration.
What is the Technical Consultant?
This product allows customers to see their IT spend in various ways. It includes budgeting, forecasting and project financial planning.
What is Apptio Planning?
This AI program beat Ken Jennings and Brad Rutter on Jeopardy.
What is Watson?
This is the most famous North Carolina pirate.
Who is Blackbeard?
This is the first call scheduled once a customer has signed their new deal with Apptio.
What is the Sales Handoff call?
This group is responsible for the customer's roadmap, organizational change management, value alignment, and can send expansion opportunities to the AM.
What is the Advisor team?
This product allows customers to see their cloud spend in various dashboards. A customer can bring in multiple cloud sources.
This current "fruit" company CEO is a former IBMer.
Who is Tim Cook?
This person was North Carolina's first postmaster.
Who is Benjamin Franklin?
Three customers that were highlighted in yesterday's success story presentations.
What are Auria, Cigna and KPMG?
This group helps sales and CS when scoping services. They are responsible for determining the correct services packages to meet the customer use cases.
What is the Services Sales Team?
This product supports Strategic Portfolio Management, which includes use cases like strategic planning, portfolio budgeting, resource management, and program management.
What is Targetprocess?
IBM technology is responsible for this. It is included on all products you buy and was created in North Carolina!
What is a barcode?
A blues singer from Chapel Hill, Floyd Council, inspired the name of this band.
What is Pink Floyd?
This group is responsible for the customer's value in their products.
What are all CS/Post Sales roles?
This group helps enhance and provide technical assistance to the customer. They are actual hands on keyboard help for the customer and are guided by a certain FTE percentage that the customer pays for.
Who is the Managed Services team?
This product shows all of a customer's non IT/shared services costs. Ex: Facility management costs
What is Enterprise Business Management (EBM)?
IBM technology helped create the SABRE reservation system in conjunction with this airline in 1961.
What is American Airlines?