VCI
Department
Inside Sales
I dont know what that means
ARB
100

How much does a VCI get paid per sold unit

$10

100

This department is responsible for rewinding and unwinding auctions

Resolutions 

100

This team focuses on putting "Deals Together"

Dealmaking Team 

100

What does "RA" stand for

Revolving Appointment 

100

This is a product that gives me the right to cancel a deal

PP20 - Purchase Protection 20

200

What time do VCIs need to acknowledge their work by?

8:00AM

200

This department can help me interview a new emplyee 

People and Culture 

200

We focus on First Time Buy- helps bring back Dark Dealers. 

BDR 

200

What does SLA stand for? 

Service Level Agreement 

200

How many days is normal arbitration window?

10 Days 

300

VCIs get Paid $__ per Sirius XM Refresh 

$1.50

300

This department/team provides pricing on a G-Sale unit. 

Pricing Team 

300

Where do I find my IST or Teammates name on an account 

Salesforce 

300

What does FSL stand for? 

Field Service Lightning 

300

How many days of extra arbitration can I buy? 

10 days and 20 days

400

Run Sheets are optional 

False

400

I need to set up a private marketplace for a group in my territory

Enterprise/Major Accounts

400

This team ONLY focuses on bringing buyer and seller  together in agreement to help facilitate the sale. 

Dealmaking Team 

400

Whats another term for Seller Cancellation? 

Double Sale 

400

TXP gives me a great perk! What that "perk"

4 extra days of arb window! 

500

Yellow Lights are optional if the VCI wants to remove or add them to the CR

False 

500

Act as one high-powered organization that will aim to better serve customers

Customer Experience 

500

True/False: Sometimes the dealer may see a 716 number calling. All that means is $$Money is ringing!!! 

True! 

500

What does RTS Stand for? 

Return to Seller 

500

True or False: 

GoGreen Basic covers the engine, transmission, and structure.  

FASLE