April 22

IHP

100

When is the IHP Certification Due?

April 30th

200

____ is required in order to cancel an IHP subscription

Senior Sales Director approval

300

IHP pricing follows a subscription model based on ___

12-month average job volume

400

What is ONE of the three reasons an event may be stuck in pending status?

1. Client does not have an active IHP Subscription

2. Client is using PP-CC and the status us set to awaiting authorization

3. Your client has a 60 day overdue bill

500

What is the SLA after the client fills out the Evaluate intake form?

1-2 business days

General Indeed Knowledge

100

Name our new segments

Mid Market

Upper Mid Market

Large Enterprise

200

Jessica Mills sent out an email that Indeed is celebrating _____ week this week!

Earth

300

Who is the 2021 Key Note Speaker for Indeed Interactive?

Matthew McConaughey

400

What is the Dradis feed ID?

50461

500

What are the 3 requirements for the new Sr. CSS promotion path?

1. 1 year in the Dedicated CSS role

2. 2 consecutive quarters of hitting or exceeding your business retention target

3. overall dimension score of 4.0 on your most recent performance review

STM3 Goals/Metrics

100

How many BV Opps do we need to work in Q2

120

200

For our win-back strategy goal how do we find the list of 10 accounts to choose from?

1. Einstein

2. Account Revenue

3. Filter by % goal opp

300

What is STM 3's Overall CSAT?

5

400

What are the four Feature Adoption categories in BV

1. Bid Optimizer

2. Company Pages

3. Conversion Tracker

 4. Mobile

500

Name 2 BR exemption reasons

• Squall shutdown - Squall take action to shut down the Client account and as a result spending is stopped.
• Indeed Hire - The client has moved to spend from Sponsored Jobs to Indeed Hire.
• Company liquidation - Company has gone into liquidation and is no longer a going concern.
• Account moved to Agency - Revenue moving from Direct to Agency (and vice versa), where the Revenue will now be managed by a different CS Rep. 
• Finance disabled - Account is disabled by Finance due to outstanding payments.
• Test accounts - Adcard or Parent is a test account.
• Click IQ - Revenue moved to ClickIQ.

Indeed History

100

Who was Indeeds CEO prior to Chris Hyams?

DEKO Hisayuki Idekoba

200

What was the first country Indeed expanded to after the US?

Canada

300

What year was Indeed founded?

2004

400

What year did Indeed launch Hire, Prime & ITA Apply?

2016

500

What is the first & last name of Indeeds founders?

Rony Kahan & Paul Forster

April 19 Product Updates

100

Employers now have the option to _____ projects within Resume

Archive 

200

In order to upgrade a clients Resume subscription CS must submit _____ and include ______

1. BOSS Case

2. Subscription ID

300

CS can submit a request to the _____ team to remove the revenue/headcount from the Company Page if it is deemed inaccurate by the employer

ACME Ops

400

The Telecom team wants your feedback on what Indeed tech supply by April 23rd?

Jabra Evolve 75 Headset

500

In the new data claim, Company Pages receive a ____% increase in page views from job seekers who viewed a branded job.

10%